Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — overdue

kbvs

Address:

Bangalore, Karnataka

Dear Sir/Mam

In year 2005 i made my first credit card transaction through HCBC credit card and as i was informed by HSBC that i have 50 days of interest free period upon which i made the respective payment on around 30-40th day. Following to which after 2 months HSBC sent me a statement reporting a late payment + finance charges of around Rs.700, following to which i inquired with HSBC and informed them about the insufficient information given to me about payment logic and instructed them to cancel my credit card and refused to make the charges.
Till date have never received any form of communication from HSBC, am surprised how Rs.700 is now become Rs.72,000.

Have already raised dispute with CIBIL (Request # 523934), am yet to get any response from CIBIL.

Could you advice me, how to resolve this particular issue.

Thanks,
Karthick
[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Amit Jyoti Sen

HCBC — Regarding HSBC credit card

Hi there,
I had some outstanding on my HSBC credit cards and I wanted to pay off the amount, but I had to travel abroad due to my work. I called them many times, but they did not tell me the final amonut and now they ahve increased my amount to more than 2 lacs. On contacting them via e-mail they told me to contact:
[protected]: gaurav girdhar
[protected]: abdul
[protected]: dutt

Strangely, all the numbers are ringlng. Strange what database HSBC is using. I am fed up with this and I do not know whom to contact to pay off my total outstanding. Instead, they are increasing my outstanding amount every month. Pls help!!

Thanks,
Amit Sen