[Resolved] HSBC Credit Card — reversal of charges

Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — reversal of charges

R Rohit Malik

This is to inform you that i am stuggling with HSBC for the charges they levid which i don't know from where they charged and my card is expired in 2007, Please note that i met on 18th march to HSBC Connaught place branch and explain the issue and they and said you have to speak to somebody in collection department, they have given me the number of Jatin Arora ([protected]).I tried that number and after few days i got to know that i have to call other number number [protected] Mr Gaurav Girdhar, i tried his number and after so many trials he picks up and i explain that charges levy on my credit card is not mine and he said it will be taken care of and he was suppose to come back to me, but no response. THEY ARE CHARGING MONTHLY SINCE 2007 EVEN MY CARD IS EXPIRED AND DID NOT SENT ANY STATEMENT FOR THE CHARGED MONEY NOR ANY PAPERS IN WHICH CONNECTION THIS IS BEING CHARGED. I HAVE WRITTEN SEVERAL TIMES TO THEM BUT THEY ASKED ME EVERYTIME YOUR AMOUNT IS PENDING TO PAY. NOT RESOLVING MY COMPLAINTS Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Complainant6745394

from Delhi, Delhi

I was a HSBC credit card customer from last 4-5years.
Kindly refer my credit cards ending with 4476****5676 i was offered this card by HSBC as a life time free card now they have charged me with annual sevice charges of Rs.700/-& Rs.350/- for addon card. I have immediately informed the customer care department and told them to please reverse these charges. Even after the cancellation the charges they told me that i have to pay this amount without even use the card. Is it justify from any point of view.

Vikas Gupta

from Delhi, Delhi

had also a very bad exp with HSBC, they use thired party for selling off their credit cards who will not speak truth at the selling time and says it is a life time free card but actually when u take this HSBC starts sending the annual fees which is 2000 for Gold credit card, I got this card in my office at HSBC free champign and never used. When i saw statment they calulated (don't know about their calcualtion) for otstanding of 9k whic was only their annual fees n all.. I never used this card. When i approached them they reversed it now but they put my name in CIBIL as a defaulter. Now i am stuck for loan and feeling like cheated by HSBC. We should gather and raise this to RBI.

I won't suggest anybody to go for HSBC, i[censored] wanna go please read document carefully and take sign also of marketing executie on commitments.