[Resolved]  HSBC Credit Card — Threatening to refer to CIBILinspite having credit balance

I have been using credit card for over 13 years. off late I observe that these so called professional banker recruit people who are a bunch of confused nerves.
They have sent me letters for non payment when I have not being using hsbc credit card for over a year and half and have credit balance.
When I called the customer service they informed me that there is no due than why trouble and toucher people.
The bankers need to check on the document before sending it to the customers.
The customer service executive has mail to me in Aug 2007 that they will sending me the statement in 3-4 working days. Today after six months I receive another treathing letter not the crdit card statement.