[Resolved]  HSBC Credit Card — HSBC Credit card - CIBIL Status Issue After Settlement - Post Write Off Settled

Address:

Chennai, Tamil Nadu

Hi,
I am Aneez Ahamed, from Chennai and I had used HSBC credit card for around 4 years from 2004 and I went out of the Country on 2008 and so didn't made timely payments on my HSBC credit card from April 2008.
After I came back to India In August 2010 I approached HSBC bank Credit Cards Section,Nagabrahma Towers - Chennai, to clear of my outstanding dues.

They informed RS 300,950 is pending in my account including all the huge interests, penalty and taxes. I have used for only lesser than 55,000 rs and so HSBC representative and HSBC bank agreed for the Settlement amount of 60,000 rs after discussion with me. They have also informed me that my name will be cleared out in the CIBIL report with the Status of the Card in CIBIL report will be also updated correctly.

I have made the payment completely by[protected] and have got the NOC from HSBC on November 26,2010.

Now i have got my Credit Report from CIBIL for my cross Verification and it is very shocking to see that status against my HSBC credit card is POST (W/O) Settled.

Following which I called the customer center which informed me to contact HSBC collection department. On calling HSBC collection department, they have no clue and informed that they can send me NOC nothing more and asked me to check with [protected]@hsbc.co.in.On Further discussions with HSBC Credit Card Recovery section they are informing me to pay further 251,076 rs in case i want the status to be cleared completely. Also they are not giving any assurance over the clearance.

Since i have no dues in my account and HSBC has assured me to clear the CIBIL report once the settlement amount is paid, this is very Hurting that even after 4 months my CIBIL report has not been updated correctly.

I do not want to have a black mark in my CIBIL report. Please help me in correcting my credit history in CIBIL report.

Please here are my card credentials and please guide us how to correct this information .

Bank:HSBC
Credit Card Number: 4476 XXXX XXXX 3136
last Payment: 05 Oct 2010
NOC date : 26 Nov 2010

Thanks & regards,
k.Aneez Ahamed