[Resolved]  HSBC - Credit Card — remove name from CIBIL not yet

Address:Delhi

Sub:- Updated CIBIL RECORDS



Ref No. ****0429 (KMM8771767I123L0KM)



Credit Card No. [protected]


I would like to inform you that I am Nitin Rastogi . Unfortunately , I was a credit card holder of you Bank. At the time of issuing this credit card, it was convey to me that it was a life time free card ,but you charged Annual fee on this credit card. I register complaint at your call center and not paid that amount. After 6 year you walk up & accept apologize for inconvenience as per your mail dt. 23rd June ,2008 & reverse all charges & levies on this card as per your mail dt 12.08.2010 ref. no. [protected]. On 2nd September, 2010 ref. no.[protected] you issue me a NOL ( No Objection Letter) for NIL outstanding against above mentioned card.



I am a honest person & I think that you are playing with my emotion & career. I was surprised to knew that you refer my name in CIBIL as written Off category. I can not understand when my credit card account is clear & no any dues against this card (accept by you ) than why you refer my name in CIBIL under written off Category. It shows that you are highly unprofessionally & you wants to spoil customer credit goodwill in financial institutions.

Every time given me a new reference no. & aks that they will response within two days but till date no any response com from their side.


So, I further request you please update my CIBIL records with paid / settlement instead of written off category. Please intimate me with update CIBIL as soon as possible.




Hope you understand & take an action immediately.



If you have any queries , Please call me at my mobile no. [protected].



Thanks with regads.



Nitin Rastogi



Cc :- [protected]@hsbc.co.in ,

[protected]@hsbc.co.in

[protected]@hsbc.co.in
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HSBC Credit Card — Updation in CIBIL record

I am Suraj Ratan Mohta and holder of HSBC card NO. [protected]. I have cancelled the same card during 2004 and there is no dues on card. the same is also confirmed by the bank. But in CIBIL current month report my account status is showing written off. I have requested bank to please sent an email to CIBIL to rectify the account status, but they are saying it will take 30-60 days. My home loan is stuck because of the wrong information given by the bank. I request HSBC bank to sent the updated account status immediately. so that i my home loan file can be processed. My email ID is [protected]@gmail.com and mobile # [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information