Hongkong & Shanghai Banking Corporation [HSBC]

[Resolved] HSBC Credit Card — Harrasement for payment after 06years

shahab.rizwan

Address:

Hyderabad, Andhra Pradesh

Dear,

This is to put on records that my card nos: [protected] was discontinued in the year 2005, and after 6years the bank has harrased me and assigned this cards case to Mr. Krishnamurthy who states himself to be a lawyer Tel @ [protected]. on 28Nov11 i was told that an amount of 1,25,000 needs to be paid to the bank by cash immediately else there are arrest warrants which would be applicable. i was made to rush to the nearest HSBC BANK within an hour to make the payment which i did.

Post payment i was informed that I shall be receiving a letter from the lawyer that the case stands withdrawn, as i write on 01-Dec-11 am still waiting for the letter, when am directed to the CS desk of the bank i get to know that the case is now under purview of JM Financials and all the details will be known from them only.

my queries are very simple
- how does a bank get my nos afte 06years and before that noone tried contacting?
- how can a card which has a credit limit of 59000 can have an overdue of such an high amount?
- why was noone following up locally to try clearing the amount.
- last overdue on this card was only INR 5000 which was also cleared but unfortunately the receipt is not in possesion now.

would like to understand WHY and HOW am I at fault to be penalised for such a high amount. would like to personally file a complaint against the bank and will like to write to Ms. Kidwai a raise a claim against her for harrasement.

thanks & regards
Shahab Rizwan
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Jitendra Solanki

from Mumbai, Maharashtra

Credit Card — HARRASEMENT FOR PAYMENT

I am holding ABN AMRO CARD NO. [protected], for almost around three years. Initially we were having no problem and our payment was regular. Suddenly, we recd call from ABN AMRO stating that your payment is due although we had not used the card. After calling their call center for around 6 to 7 times I visited their Pune branch, where again I was assked to call call center only as they do not entertain Credit Card enquires. I was informed by their call center that they had issued a Gift Vouchere on our name which we had never used. I then recd call from Mr. Das ABN AMRO looking after such cases informing that they will revert this wrong entry and requested to pay the balance amount to them which was immidiately paid at ABN AMRO, MG ROAD PUNE some where around August- September in 2007. Same time I informed this to Mr. Das who inturn assured that your Balance status is ZERO. Henceforth, we did not recd any call from ABN AMRO bank regarding Payment. BUT TO OUR SURPRIES suddenly on 15th June2008 we again recd call from ABN AMRO Legal department asking for the payment wherein we had not used our cards. Kindly advice...

raviekant

from Hyderabad, Telangana

Please ignore such calls and approach your lawyer. That fellow makes his colleagues call the same customer and identifies himself as Uday Shankar, Assistant Commissioner of Police in Bangalore. They are tactics of collecting money from customers by banks and their collection teams.

raviekant

from Hyderabad, Telangana

Please ignore such calls. They are from collection guys of banks trying act smart... One of my friends received call from [protected] where the fellow identifies himself as Uday Shankar, ACP from Bangalore.

maihoona

from Hyderabad, Telangana

The same guys are changing their numbers and case numbers and threatening the bank customers are not correct. Settled credit card payments are also they trying to collect is not fair at all if such banks founds and encourages pls cooperate to them at all. and file a case against them. the new numbers they are using are [protected]

Michael Mason-Mahon

This is the E-mail address where you should send your full complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking for HSBC in India.

[protected]@hsbc.co.in

If he will not help you please contact me and I will help you.

Take a look at the front page of the Citywire Money website - http://citywire.co.uk/money/exclusive-hsbc-s-indian-compensation-battle/a521913?...⇄

I once again attended AGM on the 27 of May 2011 where again I stated my concern about HSBC India and its behaviour towards their customers.

You may first like to go to HSBC AGM, go to questions and answers 40:11 min's in then go to Resolutions 19:02 min's in. As you will see Mr Flint could not get his facts right or was he misleading shareholders or was this just another weakness by the Chairman. The information the Chairman gave about customers complaints in India was not totally true.

This link is the evidence and please see for yourself the behaviour of the Chairman of HSBC PLC.

http://www.thomson-webcast.net/uk/dispatching/?event_id=eca849a680d030eb64ea1277...⇄

The Chairman stated that is was a invidious irritation to customers when they were registered on CIBIL.

It is not an invidious irritation, it prevents a person from borrowing from any other lender, it has a very serious impact on that person and their lives.

Did the Chairman trivialise their complaints or was he trying to belittle the complainants in India?

Kind regards

Michael Mason-Mahon
Mobile: 0044 [protected]
E-mail: [protected]@aol.com