[Resolved] HSBC Credit Card — wrongly charged interest | |||
I was a HSBC Gold credit card holder Card No. : [protected] & used card almost for 4 Years without any default for a payment.I had taken a Balance transfer, That was also paid back with in time. during that time I used Credit card, I understand later during balnce Transfer till closure card is not to be used. No. of times I have spoken to call centre they accepted my request looking at my track record. But adamantly they continued to charge me Interest. really sorry state of affair from HSBC Customer service. Excess wrongly Rs 1520/ - (Chq.1620/- on 5th April 2004) was paid by me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
This is the E-mail address where you should send your full complaint to Mr Gannesh Bharaadhwaj, he is head of personal Banking in India. [protected]@hsbc.co.in If he will not help you please contact me and I will help you.
I once again attended AGM on the 27 of May 2011 where again I raised my concern about HSBC India and its behaviour towards their customers.
You may first like to go to HSBC AGM, go to questions and answers 40:11 min's in then go to Resolutions 19:02 min's in. As you will see Mr Flint could not get his facts right or was he misleading shareholders or was this just another weakness by the Chairman. The information the Chairman gave about customers complaints in India was not totally true.
http://www.thomson-webcast.net/uk/dispatching/?event_id=eca849a680d030eb64ea1277...⇄
The Chairman stated that is was a invidious irritation to customers when they were registered on CIBIL.
It is not an irritation, it prevents a person from borrowing from any other lender, it has a very serious impact on that person and their lives.
So did the Chairman trivialise their complaints or was he trying to belittle the complainants in India?
Is this Chairman just ignorant to what it means when a person is registered on CIBIL or did the Chairman deliberately give false and misleading information to shareholders and the AGM. ? YOU DECIDE
I did come to India last September and had a meeting with Mr Davis the CEO of HSBC India about their behaviour towards their customers.
Kind regards
Michael
Mobile: 0044 [protected]
E-mail: [protected]@aol.com