[Resolved]  HSBC / Edc Machine — refund of edc

Address:

Karnataka

Hi,
This is to inform you that i had hired an edc machine from The reputed bank HSBC , in the month of may 12 with an assurance of 1.6% and 18000 as edc charges as service charge but later got to know that other bank are giving the same service at 1.3 to 1.4 and 12000 as edc charges so when i called The HSBC executive Mr.Ganesh -[protected] he came to y office and spoke to his seniors and told that he will take back the machine and cancel the machine and refund the amount , but after taking the machine after 2 days when i did not get any response , he tell me that it cannot happen as it has been agreed for one year contract , know this is pure cheating what the bank or the executive is doing , when called him again they are not responding to my call , please do let me know what i have to do..