HSBC Gold Credit Card — Outstanding on closed credit card

Hongkong & Shanghai Banking Corporation [HSBC]

HSBC Gold Credit Card — Outstanding on closed credit card

A Annu John from Bengaluru, Karnataka

Sir/Madam, Since I am living outside India for the last 2 years, I had called up HSBC in August 2008 requesting them to cancel my credit card. I paid off all the outstanding amount and they told me that they have taken the request to cancel the credit can. This was done through phone banking, using the Phone PIN. Now after 7 months my they call me up saying that I have to pay 5000 Rs, towards the outstanding amount ont he same closed credit card. When I told them that I had cancelled it, they say they do not have nay records that I have cancelled it. What should I do in this case? Thank you so much, Annu John Was this information helpful? No (0) Yes (0)

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hsbc gold credit card — Too much outstanding dues on my credit card

Hi have a HSBC Gold Credit Card, and around 14 months back I did some credit purchase on my card for approx. Rs. 46,000. After that due to some financial crisis, I have been paying the minimum due on my card every month without fail, though i missed the due date some time (twice). But despite paying the monthly payments for the last 12 months, the outstanding on my card is ncreasing rapidly and now it is almost double of what I have actually spent on my card. I talked to the HSBC custome care for full and final settlement and they said that I will be blacklisted after the full and final.
Now I don't understand what to do, if I settle my dues, I will be blacklisted, and paying the whole outstanding will be like getting cheated of my hard earned money. Please advice