HSBC — Interest charge

Address:

South Delhi, Delhi

EMI problem
Dear Sir,

we are getting every month statement and paying regular on time but still my account is showing due of Rs.3718.43 , which is wrong . So many times i called to Customer Care Deptt.regarding our EMI matter but they didn't short out. Matter is, I make a transaction of Rs.32640/- in month of July '2010 and give request for 6 EMI. When,first time i called to Customer Care Deptt.give a request for 12 months EMI but due to excess interest , again i called them and request for 6 EMI but they didn't update.Now, they calling every day more than 10-12 times for recovery of Rs.3718.43. For your kind information , you may see month wise due and payment detail:-


Month Swap/Due amountPayment
Jun'10 210.00 -
July '10 32,640.00 3,100.00
652.80 -
67.23 -
Aug.'10 - 5,777.00
Sep'10 - 5,777.00
Oct'10 - 5,777.00
Nov'10 16,037.00 11,554.00
Dec'10 - 6,377.00
Jan '11 1,448.00 13,507.00
Feb'11 - 5,777.00
March'11 364.00 -
April'11 257.00 -
May'11 - 593.59
July'11 - 1244.00
51,676.03 59,483.59

I humble request to you ,Kindly see my matter and take action against them .

Thanx n Regards,
Ashok Barnwal
Ph. No. [protected]