HTC — Low Quality Mobile & Worst customer service

Address:Chennai, Tamil Nadu

Hi All,

Iam one amoung the dissatisfied HTC customer. I have purchased HTC Desire - X by paying Rs 19000/- before 6 months,. With in 4 months o[censored]sage mobile got problem and i walked in in to the local service center they have replaced the Mother Board again with in 2 months again mobile got dead and they says again the issue was with mother board and we will resolve it in Free of cost since it was under Warranty.

Why the hell i want to accept for replacing the mother board 2 times with 6 months of purchase. Then what will be the action after 1 year ( Non Warranty).

My humble suggestion don't prefer HTC phones with Android OS.

Also service center i walked in at 3.00 Pm at 5.45 only i could able to talk with the representative.Till that i was forced to sit in the Que.

-
Ajay
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

HTC mobile — HTC Worst handset

HTC handset 3400i is dead, the service is absolutely pathetic. The response from the company provided service number & email id is pathetic.

HTC — after using bsnl for 2yrs,suddenly i dont have network range.

I have been using cellone since it has started.And i have been successfully using it with Htc since 1yr.Suddenly ,my range went off and i am not able to call or get calls.when asked helpline,they ask me to purchase new cellphone as this htc is not supported by bsnl...how ridiculous....

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information