| Address: | Bangalore, Karnataka |
Hi, I purchased Donic Table Tennis bat from HyperCity, Meenaxi mall, Bannerghattha Road, Bangalore. This Table Tennis bat i purchased for cost of rs.1069, when i opened the pack and started playing i found the quality of bat is very poor without sponge and just hard wood inside it. I was unable to push the ball other side. I then researched and found the bat i purchased the same quality bats are in market for Rs.250. I went to HyperCity and ask them to replace the bat or give another product for the same or lesser price, but instead of taking care of customer they started arguing and straight away said you cannot return this product because the pack is opened. I continously requested them that until an unless if i won't open the cover how will i come to know wheather the table tennis bat is good or duplicate. Finally they disagree on taking back the product. Please help me out, its not about just 1069Rs. but the way this big HyperCity mall is not understanding the consumer's problem and selling them very low quality products with higher price is a big issue.
Please let me know where i can get justice. Was this information helpful? | 
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