[Resolved]  Hypercity Thane — Keeping expired products on shelf

Address:Thane, Maharashtra

Last sunday ie 12th Sep'10 when I was trying to look for a Calci plus tetra pack of milk I found an entire lot with a manufacturing date of 19th May'10. Since these packs say that they are good for 120 days I immediately took it to the customer service desk to show that it was nearing the expiry date. They confirmed that they will take it off the shelf. Today ie 20th Sep'10 when I was at the cash counter I saw the same set of tetra pack on display that too with an offer saying buy one get one free. Which means the pack is already 3 days past expiry. The last time I brought it to the customer service desk's attention they said they start putting things off shelf 15 days before expiry but in this case they have it past expiry. This is unethical ans not acceptable. I dont know if I can do anything more than this as a consumer.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Reemach,
Thank you for bringing this to our notice, we shall keep a close check on the same in future.However we make sure that the expired products are moved out well in time.

Regards,
Team HyperCITY

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