[Resolved]  Hyundai I 10 Car — no payment of loyalty bonus

Address:

Chandigarh

Sir,
I bought a Hyundai i 10 Car in March 2009 from M/S Ultimate Automobiles, Chandigarh.
I was told that a Loyalty Bonus of Rs15000 would be paid to me if I sold my present car and submit the transfer papers of the car along-with the registration of the new i 10 car to the dealer.
I did the same within one month and sent all the necessary Papers to the representative of the Ultimate Automobiles Ltd , Chandigarh and confirmed receipt of the same from Mr Ravi, the company rep. I was informed that it takes almost 3 months for the refund to be received. I started following up the case with M/s Hyundai Automobiles since May 2009 and wrote letters to the Dealer, Regional Office Chandigarh and Delhi Head Office. I lodged complaint at the Hyundai helpline at least 10 times during the period and every time I was assured that necessary action would be taken.
It has been over two years that I am yet to receive any intimation from either Ultimate Hyundai, Regional Office Chandigarh or the Head Office Delhi.
It is a clear case of cheating and misleading customers by giving offers which the dealers in connivance with the company do not desire to meet.