[Resolved]  Hyundai i20 Crdi — DEFECTIVE CAR GIVEN BY DEALER

Address:

North Delhi, Delhi

Sanjay Khurana 10/01/2012
AD 52, TAGORE GARDEN,
DELHI 110027,

THE CEO
HYUNDAI INDIA PVT LTD,



Dear Sir,


REF: CHASIS NO. MALBB51SLBM368757
BILL NO. H[protected] DTD- 03.01.2012
VEHICLE REG NO.
MODEL - I 20 MAGNA CRDI 1.4 BSIV
SHOW ROOM ADDRESS: MGF HYUNDAI
MGF AUTOMOBILES LTD,
1,JHANDEWALAN,FAIZ ROAD,NEW DELHI
11005,DEALER CODE; N1203
Ref your letter no 001. dtd 10.01.2012

Regret to inform you that I have purchased above vehicle on cash basis dated 03012012
While driving we have noticed a typical unusual sound coming while driving the Vehicle. After noticing this I immediately brought to the notice of showroom.showroom workshop staff did attend to forefeit the noise yet to my entire disappointment. Their technical Approach to resolve the issue was indeed very poor and unprofessional. They have removed the whole dashboard system and also developed many scratches on the same. Now the vehicle is kept in the Mathura road work shop for the repair.

I am grossly disappointed with the overall show by your technical& sales expertise. It entails lot to buy a new car in India and I feel totally cheated as you have given me a defective vehicle. This has raise a seriouslyconcern over the credibility of your company.

my sentiments are badly heart and I feel totally unsafe with the same vehicle therefore I strongly request you to replace the vehicle with the same model without further complicating the matter and I shall avoid going to the consumer court.





YOURS TRUELY

(Sanjay K Khurana)

EMAIL – [protected]@GMAIL.COM

MOB. [protected],[protected]