[Resolved]  Hyundai — harassment by its DEALER NOVELTY HYUNDAI

Address:

Gurdaspur, Punjab

I BOOKED MY HYUNDAI FLUIDIC CAR ON[protected]. MR. SANJEEV SHARMA, SALES EXECUTIVE OF THE CO. WHILE BOOKING COMMITTED TO DELIVER THE CAR WITHIN ONE MONTH OF THE BOOKING. WHEN AFTER PASSING OF TWO AND HALF MONTH I DIDN'T GET THE CAR, I COMPLAINED ABOUT IT TO THE CO. WITHIN AWEEK I GOT A CALL TO GET MY CAR. HOWEVER WHEN I VISITED NOVELTY HYUNDAI, PATHANKOT GM SALES MR HARJOT SINGH DEMANDED RS. 10000/- AS PREMIUM ON CAR BEFORE IT CAN BE DELIVERED. HE TOLD ME THAT THE CAR IS BEING SOLD BY THEM AT A PREMIUM OF RS. 50000 TO RS 60000/- AND HE IS MAKING U A FAVOUR BY DELIVERING AT A PREMIUM OF RS 10000/- WHEN I REFUSED TO PAY, GM TALKED TO THE DIRECTORS OF NOVELTY HYUNDAI AND TOLD ME THAT THE CAR CAN'T BE DELIVERED WITHOUT GIVING PREMIUM OR ACCESSORIES WORTH RS 50000/- HAS TO BE BOUGHT FROM THE DEALER. DESPITE COMPLAINT TO THE CO., I GOT NO RESPONSE FROM THE CO. WILL THE CO. DO SOMETHING TO SHUT THE DEALERSHIP AND SAVE ITS REPUTATION OR THE DEALER IS MORE POWERFUL AND DICTATING TERMS TO THE INTERNATIONAL LEVEL CO.