ICICI Bank

4 Reviews

debs_vaz on Apr 23, 2012

Unsuccessful Mobile recharge and Balance deducted

I tried recharging my mobile balance online through ICICI online pre-paid recharge on 21-Apr-2012, the balance(Rs. 300) has been decucted from account however my mobile is not recharged yet. Kindly look in this.

The payment history details are as below:
Biller Details:
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Customer Details
919923923844
Payment Details
Payment Id 311106328

Amount (Rs) INR 300.00
Date of Payment 21/04/2012
Debit Account 056601507544
Payment Status Success
Payment Remarks

3 Comments

Comments

Apr 25, 2012 by

ICICI Bank Care

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Apr 27, 2012 by

debs_vaz

Thank You ICICI... My deducted balance has been credited back into my account.

Regards,
Ms. Vaz

Nov 22, 2012 by

nir_453

Unsuccessful Mobile recharge and Balance deducted

I tried recharging a mobile balance online through ICICI online pre-paid recharge on 20-Nov-2012, the balance(Rs. 30) has been decucted from account however mobile is not recharged yet. Kindly look in this.

The payment history details are as below:
Biller Details:
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Customer Details :
919090151977

Payment Details :
Payment Id 375924390

Amount (Rs): INR 30.00
Date of Payment:20/11/2012
Debit Account : 004801586150
Payment Status : Success
Payment Remarks : 0322