ICICI Bank Complaints & Reviews

Hi,

I have taken personal loan and credit card from ICICI bank and due to incorrect information from ICICI Customer care, I was not able to close account on time, however these two account has been totally closed ( not settled) by paying all dues, there is no any balance on account, also I have taken No Dues letters from ICICI bank for these two account, but still Bank has not been updated / forwarded closed account details to CIBIL,
and hence its affecting on my CIBIL score, I applied personal loan for education through HDFC and Kotac Mahindra bank but due to less CIBIL score Personal loan was rejected, as per bank cycle they should update account within 45-60 days to CIBIL, but still CIBIL report shows ICICI bank has not reported to closed account in CIBIL record,

I have CIBIL CN :[protected] ,
ICICI account Details :
PL: LPPUN[protected]
CC: [protected]


please help me out to resolve this CIBIL issue so that I will not face unnecessary trouble,

Thanks !

Sardar Kamble
contact No - [protected]

HI,

STAY AWAY FROM MONEY2INDIA AND ICICI BANK FOR TRANSFERS. THEY CLAIM TO DO IT IN 5 BUSINESS DAYS WHICH IS FALSE. THEY HAD MY MONEY IN THEIR POSSESSION FOR 26 DAYS AND STILL NOT DID THE TRANSFER.
I CONTACTED THEM OVER TEN TIMES AND THEY JUST KEEP ME WAITING AND GIVING ME EXCUSES. THEY HAVE MY MONEY AND THEY DONT SOLVE ANYTHING.

I CONTACTED MY ATTORNEY AND IS GOING TO BE A HASSLE FOR ME SO BE SMART AND DONT GET SCREW, USE ANY OTHER SERVICE AROUND LIKE WESTERN UNION OR A WIRE TRANSFER DIRECTLY TO AVOID PROBLEMS

PLEASE STAY AWAY FROM ICICI BANK

PLEASE STAY AWAY FROM MONEY 2 INDIA.

THEY

It is alarming to see ICICI bank has sent me a different customer's complaint details along with the other cusomer's account number and the details sent to me.

I created a service request for a completely different issue and the reply came to me is for a different customer's service request with the details of the customer's account number and the other request details created by that customer.

It is very disturbing to see that the other customer's information is sent to me by mistake. If the same thing happens on my financial data, I am very much worried, whether the system is good enough to keep the money safe.

I have attached the email copy I got it from ICICI bank. I am not MUKUTAND3. I don't know which customer has got my request details... very much frustrating... I am worried whether my account statement is sent to some different customer. Don't understand whether ICICI has got a proper financial system or not....

[protected][protected][protected][protected][protected][protected][protected]
E-mail received from Contact [protected]@infinity.icicibank.co.in on December 23 2011, 07:37 AM



From: [protected]@infinity.icicibank.co.in ([protected]@infinity.icicibank.co.in)
To: [protected]@icicibank.com
Date: Friday, December 23, 2011 07:33 AM
Subject: Bank Statement


Branch Id : 6281 Account Id :[protected]
Hi,
Please send me a statement of my transactions from Jan 2002 to April 2006. I am unable to get this information online using Internet A/c Login.

Thanks,
Mukul Tandon


Assigned to Jayshree Moharana by Y Naresh on December 24 2011, 08:50 AM



Comments added by Jayshree Moharana on December 24 2011, 09:55 AM

I have applied for a PF from 2006 but still now i did not get my PF amount my Emp. code No.is 7968 PLZ CHECK THE STATUS AND REPLY ME
MY MOBILE NO
[protected]

THANKS& REGARDS
Arti Chavan

Hi All,

My Name is XYZ as i dont want to reveal my name . I am paying the personal loan of my Wife from last 48 months . From last one month i am not able to pay the EMI due to some financial crisis .

ICICI Bank personal loan recovery agents are harrashing me like any thing . Sending some harsh sms . Exectutive Ph # [protected].

They even threated me that they will caught me and my wife outside . I dont understand is non payment of one EMI is such a crime ?

Please help me in this regard .

I am very hopeful that i will pay in next month .

ICICI Bank recovery agents have been harassing me a lady and my father on our mobile numbers. I have not taken any loan from ICICI Bank / nor have any credit card defaults with them. we have been receiving threatening calls from the Recovery agents. The people who call us are Pradeep balakrishnan, Bharath and Rajaguru.

The numbers where the calls come from are as follows: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].

I am planning to lodge a complaint in the ladies police station on the harassment meted to us by the ICICI recovery agents.

As per the RBI act,

the agents should not resort to intimidation or harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude into the privacy of the [B][U]borrower's / credit card holder's FAMILY MEMBERS, referees and friends, making threatening and anonymous calls or making false or misleading representations.

I am Anandkumar Desai, having salary account with ICICI Bank, Chinchwad branch.
I had lost my purse and the debit card on 18/12/2011. on the same day, between 8 p.m. to 11:00 p.m. I have tried to reach to customer care executive to block my card by calling on [protected] 35-40 times. But constantly there was a message that the number is busy kindly try after some time.
At 11:00 p.m. somehow I was able to connect with another customer service number and blocked my card and made the application for new card on the same time. The executive who has taken my application of new card, told me that I shal receive the new card within 3 working days and I will be charged by Rs. 221 for that.
On 21/12/2011, my account has been debited by Rs. 221. On 22/12/2011 I had received the PIN number for the new card but not the card. Today, on 23/12/2011, when I called again to customer care number, the executive told me that it will take around 10 days to receive a new card at your residence.

I am attaching the scan copy of the written complaint that i have made to the branch manager - Chinchwad, Pune

So, to concude,
1) Customer care numbers are not working when required
2) There are always descrepencies in the information provided by the customer care executives.

What protection is provided to the consumer for wrong information and non availability of service as and when required?

PLEASE INFORM EMAIL-ID OF 3i-Infortech Ltd., Navi Mumbai for correspondence in regard to non receipt of redemption amount of ICICI Bonds.

My iMINT Card number = [protected]
PAYBACK user name = gautam.sood

When I created the PAYBACK account today, account name = gautam.sood, some 3650+2350+5450 = 11450 were taken BACK by PAYBACK under PAYBACK Redemption.

Under ICICI the rules say:
"Your PAYBACK points expire after 3 years from the date the points are credited to your PAYBACK account."
In my case, since my account got created today --> It cant be cancelled before I even join PAYBACK and the iMINT points should be VALID.

Since I registered today and all my points were under iMINT since all this while - how can they be cancelled?
ICICI also says:
"your i-mint points will be transferred to your PAYBACK account at no extra charge and with no change in your point status"

I should get all my IMINT points in PAYBACK !!!
Please advise.

Hi,

I'd purchased a Flat in 2008. At the time of Registration, 1st cheque of my home loan was disbursed with my signature, however the remaining amount was disbursed (in 2 installments) in subsequent months without my knowledge and signature.
Builder upon receiving entire amount, systematically avoided the construction activites and now left in the midway with still lot of work pending. When approached, he will settle the issue in the Court of Law. However, am paying the EMI regularly for no benefit in return.
As the Advocates, i approached so far was not professional enough to settle the issue ASAP i.e. they are customer hunter's for money, kindly help me in clarifying/answering the below questions -
1) As my flat issue is around 3 yrs old, can i approach the consumer court for help ?
2) If so, what's the process in approaching the court and getting settled the issue ?
3) How to find able lawyer, who can work professionally and help me in resolving the case ?
4) Can i take any action on ICICI Bank ?
5) Want to Reschedule the Loan Cycle i.e. stop the interest calculation on my loan, until the completion of my flat.

Note:- From the Disbursement Forms submitted by the Bank, i can clearly establish the Signature Forgery.

Thank You,
R.K.

My name is in defulater list , please remove my name from CIBIL

Credit card number : [protected]

without my knowledge , ICICI bank person debit the amount from credit card for health insurance , i am arguing with ICICI , But no respose , after six month gone in to the defaulter list.

i sent lot mails to ICICI Customer care , no rsponse , no response .

Pls do the needful

Hi Team,

I had been using an ICICI Credit card since 2008 and I had a Two Wheeler Loan as well in 2009 when my Two Wheeler Loan installments were paid off then I received a call from ICICI Lombard to get an Health Insurance Policy but I denied at the same time instead of they issued a Health Policy, even I did not receive a single paper of that policy. An amount of Rs. 6,000 was deducted from my credit card. I called many times in ICICI Lombard to terminate it even I discussed with the executive and he told me to drop an email to terminate it then it will be terminated automatically but actually it did not happen.

Then I decided not to pay anything for this, now I became a big Defaulter in CIBIL.
Please suggest me as earlier what would be in my favor.


Thanks,
Sandeep Roy
Cell: +91-[protected]

I have same problems all over again
Netbanking transaction password never worked after 10 complaints
ATM were not updated for credit card payment at any of the nearest branch at indore near my home.
unreasonable penalty and charges on icici bank credit card even after paying the all dues and purchase charges.
i am fed up of this problem with icici bank and icici bank credit cards .

Dear Sir,

I have invested Rs.5000/- each in ICICI Safety Bonds - July 2001 and ICICI Safety Bonds - November 2001. The investment is for the purpose tax saving and investment. I have kept the bonds in locker and forgot about it. Now when I went to bank to collect some other article I found the bonds which were already matured. Kindly guide me to get the maturity amount at the earliest. Thank you

V.Ravikumar
230, 21st East Street,
Kamaraj Nagar,
Thiruvanmiyur,
Chennai 600041

Ph 24488473

Al rajhi Tahweel...Thuqba (Saudi Arabia) [protected] Remitter Code 1914880 PON: [protected] qurey referance 3653185 dated 0/11/2011
Beneficiary name Razia A.s. >location code 00867(icici)
payment Bank Bank of Baroda Br Clare Road Mumbai # 400008

Remarks by icici Bank PON/[protected]/734 Refunded Reason ; BEF A/C No incorrect Refunded Amount

The Point is the didn't Co-ordinate or send the remittance to payment bank/Beneficiary Branch.( i have the letter from said branch

Amendment field refund the deduction amount Saudi Riyal 475
with regards
Remitter code 1914880

i was paying electricity bill by internet banking.
My balance deducted in my saving account but bill not payed. after that i had
Complained inn icici custcare my request no. is sr[protected] is registered on 12/11/2011
Balance deducted date 8/11/2011 rs 801
He was saying that it will be processed in 10 working days from request date.
but i did not got any response till now.

I am holder of ICICI Tax Saving Bond 082001 TSB one (Face value Rs. 5000). I located the Certificate recently. I am not sure the redemption amount for the above bond has been paid to me. Kindly confirm the same and if the payment has been made, the date of payment.
Thanking you
Yours faithfully
Johny Jacob

To,
The Banking Lokpal,

Sub:- Complaint about credit card issued by ICICI Bank Delhi.


Sir,
I bought credit card from ICICI Bank in Oct.2005, my credit card no-([protected] ). I purchased some goods during the period from 20/11/2005 to 14/02/2006, amounting Rs. 10984.00. I deposited Rs19680.00 during the period from 14/12/2005 to 10/10/2007. The amount paid had been collected by the bank agent and I got payment receipts in original, which are kept with me. The amount deposited by me includes principal money and interest for two years @ 2.95% p.m. and service tax @ 10.9%.
After depositing the amount the bank did not issued me NOC and the bank is harassing and threatening me several times on phone. The bank has malafied intention to bargain me. Even in Lok Adalat the case has been cleared but the bank authorities are disturbing me till now.

Hence I request your honour kindly to look into the matter and please take necessary action, so that the bank does not harass me in future.

This is for your information and necessary action please as soon as possible.

Thanking you,

Yours truly,
Rajnish sinha
House no- B-188/189,
Tagore garden extn.
New delhi-110027

Dear Sir,

Since my ATM card pin number is forgotten and got locked, kindly provide me new pin number. My card detail is [protected].

Regards,
B.Sridhar
Mobile No: [protected]

Dear Marketing Team @ ICICI,

It would be better if you were to avoid any cross promotions / cross selling of shopping sites like shoppers stop for availing your service. You make it look like a bonus or incentive but the only winner in this is Shoppers Stop and not you.

While it may have been my fault not to read the conditionalities of the offer in my inbox because the link which was not enabled and had to be copy+pasted to visit. Still, I feel I do not need such a misleading offer to continue patronising ICICI Bill Pay services.

Anyways, your erstwhile imint and now paybacks do not have an rewarding experience for 'reward points' You do not have to rub it in with these offers.

Trust you will either come up with an actually rewarding scheme which does not involve any shenanigans or hidden expenses. I would rather have something very nominal like a coffee mug worth Rs.50 with a cute caricature sketch of Chennai (and likewise given for respective users in Mumbai, Bangalore and other cities) for patronising HSBC's Credit card Bill Pay service. I still treasure this mug which has HSBC branding integrated in the caricature and keep it on my office desktop. It also closely reflects HSBC's credo line of being a 'local' bank.

Something creative on those lines while still being cost effective would be more appropriate and ensure a positive 'rewards' experience than these schemes which I feel are just below ponzi schemes.

Your Promotional Mail Below:

Dear Customer, Thank you for using ICICI Bank Net Banking Bill Pay service. Your discount code is 69258187ICICIBILPS . Please visit www.shoppersstop.com to redeem your discount code. Last date for redemption is December 31, 2011. For offer details, please visit http://www.icicibank.com/online-services/offer-zone/shoppersstop.html. Sincerely, ICICI Bank Internet Banking