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Indusind Bank Customer Care

IndusInd Bank Ltd

PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:1-800-220061 / +91 22 4406 6666
 

Indusind Bank Complaints & Reviews

Indusind Bank - Compliant regarding Welcome Kit

User
 rajesh.ranjan247@gmail.com on Apr 12, 2014
Respected Sir, I have open a Demat Account in your Prince Anwar Shah branch in Febraury 2014 through Vishal Kapur . But up to now i am not get Welcome Kit . I have got the pin of Atm but no welcome kit. Whenever i call your employee Vishal & Nirmal never pick up the phone . Before opening the account they treat well but after opening the account they give very very much poor service. What did i do I don't know ? Kindly take serious action about it Thanking you Rajesh Ranjan Mb. No.-9143531624.....
Complaint comments Read comments Complaint category Stock Market

Indusind Bank - Reg- Account Closure

User
 vivekhackerr on Apr 1, 2014
In November 2013 i have registered a request to close my account and indusind bank wanted me to some lean amount of 800. I have paid 800 and after that due to their system problem they have not closed because the account lean is again increased and again i havee paid some 500 from my account. after everythin done they turned up after 2 months and wanted me to pay 1500 for last time to close my account again its a lean and i did that. Till date the account is not closed and the lean amount increased again to 541 rs. Really a poor IT backend they have and no good softwaree control they have...
Complaint comments Read comments Complaint category Banks

Indusind Bank - calculation details of payable under credit card no 4412 8571 5370 0007

User
 nilay maitra on Mar 9, 2014
Sir, I made a shopping on 4/1/2014 for Rs 2665.00 for which the payment due date is 25th february, 14 but due to non existance of branches of your bank neither the vicinity of my residence nor near my work place. Again on 1st March, 14 I have utilised the card for Rs 531 for which the payment date is not due yet. But your customer care department has informed me that late payment interest would be charged on this Rs. 531.My question is that why the interest would be charged on the amount for which the payment due date is not yet been over. Even the clarification of the current payable amount...
Complaint comments Read comments Complaint category Credit Cards

Indusind Bank - regarding agreement copy for personal loan

User
 kuchhal_deepak on Feb 7, 2014
hi i have taken personal loan of amount rs. 5.7lakhs from indusind bank.and the money is disbursed in my account. i was in constant touch with the bank employee amit chauvan . and he promised me that he will send me scan copy of agreement before amount disbursement . but till date ( after 2 weeks ) i havent received any agreement yet. i am constant calling amit and dropping him email regaridng scan copy of agreement but he is not picking up my call and not replying any mail. wat should i do in this scenario. my personal loan account no. is 701000011767...
Complaint comments Read comments Complaint category Banks

Indusind Bank - Insurance sales from Indusind Bank

User
 FelisLeo on Jan 13, 2014
I had a fixed Deposit with Indusind Bank for Rs.5 lakhs. When I was returning to Dubai last year, two people from the bank approached me and got me to sign some forms purportedly relating to my account, but I later found that they have been debiting my account with Rs.1 lakh towards THREE INSURANCE POLICIES each for Rs.20 lakhs. If anyone has a similar experience from Indusind Bank, please email me at proudfelisleo@gmail.com and share your experience. Thanks. Felis Leo...
Complaint comments Read comments [1] Complaint category Banks

Indusind Bank - Not given reversal

User
 Siddhartha Moitra on Jan 11, 2014
I've a current account and they had deducted some money saying service charge and non-maintenance of minimum balance and later they promised that it was their mistake hence the money will be reverted soon. I waited for 3 months and till date have received nothing but fake promises. I've dropped a complaint into RBI hope they address the matter or else I will have to forget the reversal amount and close down the account....
Complaint comments Read comments Complaint category Banks

Indusind Bank - Complaint against Manager & Collection Boy

User
 hepsiguna on Dec 25, 2013
25-12-13

My Husband Mr.R. Vandhia Devan who was a borrower of vehicle loan in Coimbatore branch bank become seriously ill on 15-12-2013 and was admitted at KMCH Coimbatore and underwent brain surgery on 17-12-13. He was kept in ICU and the fact was informed to Bank Manager Mr. Vasu Devan promptly. The loan dues pain regularly except delayed in payment during last three months, Bank Manager sent the collection Boy Mr.Kathir to check the ailing patient (My Husband) at ICU without my knowledge although I have present before ICU, collection Boy at the instant of Bank Manager was able...
Complaint comments Read comments Complaint category Business & Finances

Indusind Bank - my Savings account was debited continuously for seven months, without intimation

User
 KLRao on Dec 22, 2013
Without informing me, my savings account no- 100014007521, with Seethammadhara Branch, Visakhapatnam was debited by Rs 393-26 continuously for seven months, from Jan 2013 to July 2013, a total of Rs 2752-82, towards AMB charges. On my depositing adequate amount, they stopped debiting my account.( Had they informed me, earlier it self, I would have deposited adequate amount in to my account.) On my request by letter they assured me that the amount will be re credited into my account.
It is six months, but the amount has not yet been credited.I have gone to the Branch, more than ten times,...
Complaint comments Read comments Complaint category Banks

Indusind Bank - Cheating, forgery & misrepresentation of the information

User
 Khurram Khan on Nov 28, 2013
Dear All, I want to highlight the fact of How Indusland bank officials are operating & working in Hyderabad when processing the two wheeler loans . I have taken two wheeler loan from Indusland bank in the Month of October -2012 from Honda Showroom in Somajiguda Hyderabad. Following events followed right from me approaching them for quote and till purchasing the bike. 1. I have made an inquiry with Honda Showroom in Somajiguda Hyderabad and finalized the bike Honda CB Twister -Drum/ Electric start model. 2. The quotation which was given to me at the showroom for onroad price is...
Complaint comments Read comments Complaint category Loans

Indusind Bank - CHEATING DONE BY BANK

User
 dream123 on Nov 27, 2013
DEAR ALL, THIS IS IN THE REFERENCE TO OUR LETTER ( ATTACHED HERE WITH ) AND MY FREQUENT VISIT TO YOUR BANK IN THE SPAN OF 06 MONTHS BUT NO ACTION IS TAKEN AGAINST IT TO BRIEF YOU IN DETAIL I HAVE A ACCOUNT IN YOUR BANK IN THE NAME OF DREAM HOLIDAYS ACCOUNT NUMBER 200008343821 SINCE LAST 02 YEARS I A REALLY REPENTING THAT I OPENED ACCOUNT IN THIS BANK AT THE START WAS TOLD BY THE PERSONS WHO CAME TO OPEN ACCOUNT MR- SANJAY AND MR NITIN RAWAT INFORMED US THERE WILL BE NO CHARGES IN THE CASH DEPOSIT ANY WHERE IN BOMBAY AND ITS SHOWED IN ALL THE STATEMENT HEAVY CHARGES HAVE BEEN LEVIED IN MY...
Complaint comments Read comments Complaint category Business & Finances

Indusind Bank - WRong sms alert in my Mobile no 9827718302 by Indusind Bank

User
 nikhat1988 on Nov 7, 2013
I have no banking realation with Indusind Bank but fequently sms alert for car loan emi Rupee20000/-for IRR00806C received in my mobile no 9827718302 every month.Please rectify the above error and inform me. Nikhat Parveen Mob No 9827718302 phone 07412241993...
Complaint comments Read comments Complaint category Banks

Indusind Bank - Vehicle Loans

User
 selvamani .jo on Nov 6, 2013
Dear Sir, This is for your kind information, i was bought the Honda Activa vehicle contract No: (TCT05944H) Indusind Bank on 21.10.12 at mode of Installment basis . first i was paid of RS 18.500 on initial amount, then i was paid the amount of Rs 2135 last 21.10.12 to 21.07.13onwards. due to my family problem i am not the paid due amount of last 3months . i was informed to babu also i will pay coming month end 30.11.13 the 4month payment of Rs 2135*4 at same please request this and he as no response . Suddenly today morning 06.11.13 Indusind bank persons babu & Suresh come to my home, he told...
Complaint comments Read comments Complaint category Loans

Indusind Bank - Irresponsible Service

User
 prabhakar27 on Oct 30, 2013
I got my vehicle loan with Indus Ind Bank since 2012 and paying Rs 1000 in addition to my loan amount for the next year vehicle insurance. They have not renewed my vehicle insurance on time and when I called them to enquire about this, I didn’t get any proper response from the bank so I renewed my vehicle insurance on my own. There was a delay payment for a month if something had happened to the any one ( Vehicle and Third Party) who will be responsible for same, the indusind bank people are so pathetic and their customer service is really awful. - Prabhakar...
Complaint comments Read comments Complaint category Banks

Indusind Bank - harassment by your bank officer of khanna branch

User
 singhcharandavinder@yahoo.com on Oct 15, 2013
Dear Sir,

This is for your kind notice that I will file a police complaint with this trail mail . Because your bank officer of khanna branch trying to make me a fool from last three year,

I have your resolution mail for my money but no body ready to resolve my complaint .
This is my last mail to your bank .

Thanking you.
Charandavinder Singh






Me
To khgt@indusind.com
15 Jun

----- Forwarded Message -----
From: CHARAN DAVINDER SINGH <singhcharandavinder@yahoo.in>
Complaint comments Read comments Complaint category Insurance

Indusind Bank - cheque dishonoured because of their fault & deducted charges

User
 SANTOSH j. gupta on Oct 15, 2013
from:santosh jawahar lal gupta
mumbai 400060
mob :9867931249 indusind s/b a/c 100008954548 malad west branch
complaint registered with customer care 17839608 dtd 10/10

dear sir,
i desposited chq to indus ind atm dtd 07/10/13 evening 7 pm ( M/s.
Bright Auto, HPCL Outlet Safed Pool, Kurla-Saki Naka Road, Sakinaka
HPCL Outlet, Mumbai - 400072 )
usually this must have credited to my a/c dtd 08/10/13 as this is
transfer, which did not happen & credited to my a/c dtd 10/10/13 (2
days after)
against this...
Complaint comments Read comments Complaint category Banks

Indusind Bank - got fake 500 note from toli chowki hyderabad atm

User
 rajasekharareddy.avula on Aug 24, 2013
Der sir, I have withdraw the amount of 50000 from Indus ind bank atm which is located in Toli Chowki Hyderabad.I came to know out of that one 500 note is fake at the time of dipositing the money in Hdfc bank. When I approached the Indus ind bank regarding this the response is poor. They are not even ready to take the compliment also....
Complaint comments Read comments Complaint category Banks

Indusind Bank Creditcard - Lack of Customer Support

User
 prkxi on Aug 19, 2013
I got my IndusInd bank creditcard recently, after receiving it I spent an amount of 600, after my first purchase my card was blocked by their internal team without notifying me. Later they even sent my monthly bill for Rs. 1300+ which includes card joining fee aswell. I have made the payment on time. Whenever I call they toll free number these guys ask me all details for security reason which I appreciate. But later what I get to hear is My card has been blocked by their internal team and under investigation whether it should be released or not, they need 4 wroking days time.

The...
Complaint comments Read comments Complaint category Credit Cards

Indusind Bank - Credit Card Fraud

User
 mchathly on Aug 16, 2013
I raised concern with Indusind bank as per trailing email and through phonebanking with respect to fraudulent transaction of USD 241 dollar (Rs Rs 14,703) being done in favour of Entropay, London on 19th June 2013 for /- at 13.02 Pm.

Thereafter, I have been trying to reach your Dispute Resolution Team for last one month, but unfortunately, your Service /Phonebanking Team never connected me with Dispute Resolution Team. I never received call back from Dispute Resolution Team with respect to fraudulent transaction done with my card. This is my worst experience with any private bank...
Complaint comments Read comments [10] Complaint category Credit Cards

Indusind Bank Limited - IndusInd Credit Card (4412 8540 2793 6016) Complaint

User
 latskots on Aug 11, 2013
Dear Team,

I wish to raise a complaint against IndusInd Bank - Credit Card for the huge ransom of Rs.14,868 for a delay of a day in making payment that to because of an untoward mishap in the family and then after even getting an assurance from their staff, they refuse reverse the charges.

Below is the email which details out the entire history of the complaint. Request you to look into this matter at the earliest as they are continuously charging huge interest on a day to day basis.

The email ids which I have been interacting - cards.care@indusind.com,...
Complaint comments Read comments [3] Complaint category Credit Cards

Indusind Bank / Two Wheeler Loan - Indusind bank / two wheeler loan - Additional Amount charging

User
 Rajender Kashetti on Jul 25, 2013
I am Rajender. My Lone Number :- ABZ02341R. I have taken a loan from indusind bank for two wheeler purpose. i have to pay every month EMI : 2750 INR. i submitted ECS form to bank for direct credit to indusind bank. But some checks bounce i paid for that each extra 400 INR. now i cleared everything. Now i called for NOC but they are additional charge asking like Communication Exp, Travel Exp, Bank Exp. Total total 24 months i paid. when i am taking the loan they did say any thing like this charges. now they asking me.
please help me in this...
Complaint comments Read comments Complaint category Banks

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