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IndusInd Bank Customer Care

IndusInd Bank Ltd.

PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:1-800-220061
 +91 22 4406 6666
 
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IndusInd Bank Complaints & Reviews

Indusind Bank - Interest charged on the latest transaction along with the previous balance

User
 mohdrafim on Apr 25, 2015
Hi I am Mohammed Rafi M and holding an IndusInd bank Credit Card. Last month I paid the more than minimum and has some 15K balance to be paid and after that I did a transaction of 1.04 Lac and some small transaction. in the present statement I am seeing a huge interest charged. when I asked the customer care they are telling it is as per the guidelines that interest will be charged on the full amount balance at the time of statement generation and not on the pending amount. I am continuously following up with the customer care and every time they will take the complaint and provide me the complaint...
Complaint comments Read comments Complaint category Credit Cards

Indusind Bank - Harassing customer for uncessary credit card payement

User
 MahaveerVD on Apr 21, 2015
I had used IndusId credit card for withdrawing a cash of 3000rs for some emergency in Bangalore, this was in Dec, 2014. I had paid back the money to bank as well in-time.. But even after that they are sending me bill of 245 rupees to pay, saying interest on cash Withdrawn, infact I had paid additional 145 rupees as interest, but your bank still claiming I had to pay more for no reason and mounting more and more interest on outstanding..This is pure harassment to customer. I had requested them to cancel by Credit card, which they have not done till today..None of your bank executives...
Complaint comments Read comments Complaint category Credit Cards

Indusind Bank - Poor Customer Service

User
 Open talk on Apr 20, 2015
I took a two wheeler loan last year and i've successfully completed that. I was waiting for NOC for the past 20 days and I'm not able to get proper answer from IndusInd employees. Everytime they are telling different answers and they are blaming the customers also. They are not properly trained since everyone giving different answers. If they give proper timeline, then it would save everyone's time. They promise something and they never follow that. Please don't choose IndusInd and i never recommed IndusInd to anyone....
Complaint comments Read comments Complaint category Banks

Indusind Bank - Cheque Deducted without availing Services - Harrasment

User
 Super Shoe Tack Industries on Apr 16, 2015
Dear Concerned, I had applied for a loan against property with your bank at Delhi and the same was Sanctioned as well. While we were dealing with your bank people, we were asked to give a cheque worth Rs. 78652 dated 4th Feb 2015 and the same was banked without my knowledge. I somehow felt that i can avoid taking the loan and I communicated the same to your Sales Manager in Delhi, Mr. Abhay Gupta but to my surprise I was told that the cheque they took has been banked and cleared. I have been running from pillar to post to get my money back as i did communicate that i wont avail the loan but...
Complaint comments Read comments Complaint category Other

Indusind Bank - Bike Loan clear but they are sumbited wrong information to CIBIL

User
 arjun more on Mar 27, 2015
Hi, I am Arjun i had taken loan for Bike induslnd Bank. i will clear loan. I had do 3 time late payment in loan period but i had taht payment in same month at first call . I got NOC from your department but they are submitted wrong information to CIBIL. Now i want clear my name from CIBIL report let's me know what i do for same. Tahanks, Arjun More 8698004068...
Complaint comments Read comments Complaint category Loans

Indusind Bank - Complaint of harassment and filthy behaviour

User
 Radha Sangannagari on Mar 23, 2015
Dear Sir/maam i purchased a TVS Wego in the month of may 2013 and was agreed to pay an EMI of Rs:2382 in 24 equal installments.For the above agreement i had given 24 cheques and 21 cheques were cleared and they called me and said that ECS was mandatory as per RBI rules as per their request ECS was given in favour of them for 3 months, again they called me on Friday i.e:20-03-15 and are asking me to pay a penalty of rs 300 and when i asked for they say that signature is not matching whereas my due date was 21 of every month which happens to be a ugadi holiday followed by sunday however when I approached...
Complaint comments Read comments Complaint category Loans

Indusind Bank - Jabalpur Branch Two Wheeler Loan Finance Deptt. not providing LEDGER COPY of my loan A/c.

User
 sunita vishwakarma on Mar 23, 2015
Dear Sir/Madam, I Sunita Vishwakarma, from Jabalpur had a two wheeler loan financed during Oct'2015 for Suzuki Bike through INDUSIND BANK JABALPUR accordingly an EMI Rs. 1794/- is going on and now its remained only 7-EMI and I would like to settle the remaining EMIs of 7 months in a single amount as full & final settlement. It is thereforef I had approached the Jabalpur Branch for the same and asked accordingly to the concerned Department and asked the relavent autholrity and requested that kindly provide me the LEDGER COPY printout of my LOAN OF TWO WHEELER BIKE from the date of loan...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Indusind Bank - misbehave by your employee

User
 sutikshansarna on Mar 21, 2015
Sir Maine eek bike jo ki aap ke bank kurali branch se finance karvaya tha jiska a/c no.(pcu01928h) hai uski ek instalment kisi karan se main jama nahi karva paya us pa mere ko Rs 450 penalty bhi ho gyi hai.aap ka bank employee mere ghar aa kar mere sath or mere ghar walon ke sath bhut batmiji ke sath bolta hai.kehta hai ki agar aap ne yeh instalment pay nai ki to main aap ko penalty par penalty lga daunga.or no objection certificate nahi daunga.Sir meri request ki aap meri is complaint ko jaldi se jaldi solve karen.us empolyee ka naan parminder singh hai mobile no.(+91-9781533030) hai. thanks...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Indusind Bank - NOC Noc letter for Scooty Pep TVS make 2005 - Contract No AHH 23800 H

User
 mamidi dayakar on Mar 17, 2015
Manager, Indusind Bank K1 Landmark Plot No 28 Hno 3-1-2(1-D)A2 Motivally Tirumalagiri Hyderabad - 500015 Sub : Noc letter for Scooty Pep TVS make 2005 Ref : Contract No AHH 23800 H Dear Sir, I have Purchased Scooty pep and financed by you in the year of 2005 and we have paid all the installments. Due to Heart attack i was hospitalized quite some time and now i am taking rest and retired. Due to above i have forgotten lot of things in which, one to collect NOC from you, When i want to sell my two wheeler the buyer asking for the RC book, i have searched every where but...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Indusind Bank - Wrong currency coming out of the ATM

User
 krunal kanabar on Mar 17, 2015
Hi, This is to bring to your notice that I used one of your ATM to withdraw money using my HDFC debit card on 14th March, 2015. The location of the ATM is [MARATHON MAX, SHOP NO. 12-15, MULUND - 80 I entered 700 as my amount and instead of 500 + 100 +100 the machine let out 50 + 100 + 100 (Rs 450) less There was nobody at the atm to complain to, attaching the message I got from the bank which suggests i withdrew Rs.700...
Complaint comments Read comments Complaint category Banks

Indusind Bank - ATM Card lost

User
 abcdeghkjhklgjk on Mar 16, 2015
Hi Dear concern Good evening My name is sunil yadav .I have salary A/C in indusind bank and account number is 100024183573. I lost my ATM card and i generated a request last 3 month ago for the same.still not get ATM card and i visited for this thing in the bank number of times they are always says sorry sir we are generating a request for the same . Please take care for the same ....
Complaint comments Read comments Complaint category Credit Cards

Indusind Bank - WITHING GETTING AMOUNT FROM YOUR ATM , AMOUNT DEDUCTED IN ACCOUNT

User
 RAM RANG MISHRA on Mar 14, 2015
I want you that I Ram Gang Mishra having a state bank debit card no. 4591 510125817150 ., from which i used from atm on 08/03/2015 at 17:53:36 at new defence colony at ATM NO. IIB ATM SN016863, TOTAL RS. 6, 000/- DEBITED FROM MY ACCOUNT, BUT COUD NOT BE CASH COUDN'T BE DISPENCED FROM ATM I request you to kindly look into the matter. NAME ;- RAM RANG MISHRA HOUSE NO. E-386, GURUDWARA GALI NO.5, JAGJIT NAGAR, DELHI-110 053 Email; RRMISHRA@AOL.IN Mobile no. 9868872850...
Complaint comments Read comments Complaint category Banks

Indusind Bank - welcome kit does not receive at a given time

User
 sanju9015 on Mar 14, 2015
I am sanjay kumar pal r/o f-80 hari nagar extn. part-3 badarpur and my account number is 100035088265 in indusind bank at lajpat nagar branch. After opening my account on 16feb 2015 in this branch, i've not get my welcome kit from bank! after submit my complaint to customer care they do not response me about my kit, day by day they postponed it to next days! I have not recd any calls or mails from the concern branch staff. this was really disgusting from a private bank who have to take care as it's an service industry. I am really suffering as my transaction is pending. this is really a very...
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Indusind Bank - failed transaction due to timeout

User
 iamanil on Mar 11, 2015
i made transaction using imps but due to time out problem money is debited in my account but not credit to another account same problem in three times i register a complain using customer care they give me reference no:-02746646061 name:- anil kumar chaturvedi mob:_7804008025 dob 01/10/1990 first transaction imps ref no:506916437862 second transaction imps ref no:-506916437832 third transaction imps ref no:-506916437791 date of transaction:-10/03/2014 problem not solved...
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Indusind Bank - Complaint of harassment

User
 rajpreetsin on Mar 9, 2015
I have owned a two wheeler loan from induslnd bank on 30/08/2014. The agreement was 18 installment of Rs.3200. I have provided them 18 cheques of axis bank. I have maintain sufficient balance in my account but bank has not deducted amount from my account. I have told them that why they are not deducting money from my account. Then I have received reply from the bank that your file has been misplaced. I have demanded for my signed 18 cheques. They told me that this responsibility of bank, your account is safe. To continue the loan they told me that please sign ECS paper, Rs 3200 will automatically...
Complaint comments Read comments Complaint category Banks

Indusind Bank - regarding credit card

User
 luv2cucry on Feb 28, 2015
I am having my credit card (credit card no- 4412 8502 2665 8005).still now I don't receive my bill but from 033 4018 5802 number i got 100 calls per day for making payment.already I give Rs.3000/- to your bank. Still now they are calling me and force me to do another Rs.700/-. My statement date is 5th march 2015. Without bill i can't give any kind of payment to you. Please do the needful....
Complaint comments Read comments Complaint category Credit Cards

Indusind Bank - Account opened after i left the company

User
 vijaymohan423 on Feb 19, 2015
Hi, My name is vijay mohan reddy. I worked for SS Mobile Technologies pvt ltd for 6 months in the year 2012. After i left the company Indus bank opened one account with my name through company. That time they are not given any bank account details to me, even they are not send a message to my mobile and email id. Now i joined in other company, They given same bank account as my salary account. Now Indus bank person called me and telling that there is one more account with my name and there is 5000 negative balance. They are calling me and asking to pay the amount. Finally what is am saying...
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Indusind Bank - False Commitment by your employees

User
 Daneesh Bhatnagar on Feb 16, 2015
Sir, i took personal loan from your bank with commitment made by your employee Dheeraj Singh and Mr Apoorv Porwal. Since day one, i had a bad experience with your bank as whatever commitment made to me at the time of disbusrsal of loanwas never fullfilled. I asked for the documents that also not provided to me. If i could got the same, i would have returned the same amount to your bank than and than only. I constantly followed up with your bank for documents and lastly got thru mail in soft copy where i came to know the terms and conditions which were told to me was totally different. He took my...
Complaint comments Read comments [1] Complaint category Loans

Indusind Bank - ACCOUNT FREEZE

User
 hemanth amith on Feb 16, 2015
My Names is Hemanth that i m having SAVINGS A/C In INDUSIND BANK my A/c no is 100033825112 has been FREEZED from past 15days so i went to bank and i have given Request Letter before 1 week ago but they didn't do anything so i kindly request u to take a strict Action to the Banking people...
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Indusind Bank - Insurance renewal

User
 ankit292 on Feb 10, 2015
Sir, Mera IndusInd bank se truck loan chal raha hai. meri complain insurance renewal ke regarding hai. maine apne truck ka insurnce market se karwa liya h and maine ye bank executive ko bhi inform kar dia tha 15-20 din pehle ki maine insurance kara lia h bank insurance na kare but jab maine 7-feb-2015 ko bankme visit kiya toh executive ne mujhe bola ki bank ne bhi insurace policy kar di h ab mai ek he vehcile ke 2 insurance polices ka kya karu and mai 2 premiums kyo pay karu meri branch manager indusind bank bareilly se jab bat hui toh wo keh rahe ki jo unke executive ne bataya uske liye bank...
Complaint comments Read comments [1] Complaint category Banks

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