IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 33%
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377
COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
30
34
Phone:

Customer satisfaction rating
33%
Complaints
377
Responses
164
Resolved
110
So far so good - The company responded to our notifications and is working on resolving complaints.

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IndusInd Bank Customer Care related pictures (36)

IndusInd Bank Complaints & Reviews

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Indusind Bank — Rc book issue

 karupaiah on May 26, 2016
Dear sir/madam


My vech reg no :tn65 s5334, i bought this bike from ragem motors, malligai nagar, madurai nh road, ramanathapuram-623501. Two years back. From your indusind bank ramanathapuram branch. Your bank only approval for finance to buy a bike. Now my finance is closed last four month back. Till now i cant get my rc book from your side, more are times i kindly request to ramanathapuram branch no one response for my issue. Am totally disrupted for this kind of response.

Once am request to u solve this problem. Kindly to it this. Fully hope on you to solve...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indusind Bank — Personal loan processing with uncommunicated interest rate

 Senthilts on May 26, 2016
Dear friends, dont commit personal loan processing with eswar (Eswar. Veeravinothan) and vijay from indus ind bank. They will play double game on interest rate once you got the loan amount.

Because i applied personal loan of 4 lakhs with rate of interest is 14%. Before sanction the no one informed the intest rate and emi details also no mail confirmation. Finally i got the loan with rate of interest is 16%. At the time i called to that eswar and vijay, they told the roi is already confirmed. I have fight more than one month, then they said loan amount was credited now we wont do anything....
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Freeze of saving a/c no.100020624249 in the name of anita

 hariom666 on May 26, 2016
10 days before i had got message from indusind bank that the said account has been blocked and on visiting the branch at miller ganj, ludhiana(pb) that the a/c was freezed because of transaction of rs.70000/- (deposit) in the a/c and according to bank people that the account holder couldn`t transact more than rs.50000/- as the a/c was non-freeze.At the time of opening of a/c i was not told that the a/c is of such type that i can`t make transaction more than particular amount.I was not aware of the type of a/c at all.Now my a/c has been freezed without any fault on my end.I am following the local...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Given req to close my rd account

 Dhivi Var on May 26, 2016
Complaint no : 039010131, mail ref no : 39013449, visited velacherry branch, chennai,
No response from 13th may 16 to till date
Worst.

Branch informed within three working days i would receive the rd amount in my account. After three days, i have called simply gave wrong number and asked me to contact. Irritating. Since out of station i couldn't reach directly...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Mutual fund sip cancellation - implementation of instructions

 lakshmiponnangan on May 25, 2016
We are NRI customers holding two accounts viz. one NRE and one NRO account with your Dubai office. Our relationship managers and support relationship managers are Ms Bharti Hingorani and Mr Eugin Ramesh respectively. We have a few mutual fund for which the SIPs were scheduled. First, we had difficulty opening the mutual funds and after lots of chasing we finally got your bank to enable this facility. Then we created SIPs and that is where all the trouble began so to say. Initially, all the SIPs would get initiated but subsequently cancelled. As no reason or rationale was being provided by your bank...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Indusind bank cheating customers

 Sanjay Swain on May 19, 2016
I have a credit card from indusind bank since 6 month. I always used to pay my bill in time so one guy called me and said that as a valued customer we have an offer for you. He explained me about signature card and said you will get a confirmation call from indusind then they will upgrade but these cheaters sent iconia visa credit card which has joining fee of 20000 and i was not aware of it. Without any confirmation they sent the card and deducted 20000 from my credit card even though i did not receive and activate the card. Its already been more than 20 days i have been complaining every two days...
Complaint comments  Read comments [2]Complaint category Credit Cards

Indusind Bank — Credit card associated with Askmebazaar

 Muralisvm on May 15, 2016
I have indusind credit card and i received a voucher from askme bazaar with 10% discount above Rs.600. Based on Recommendation promotion i have ordered LG Bluetooth headphone and i received only the sealed empty box without a product. I logged a complaint with them and their reply is pathetic and no proper investigation done. please do not send this type of cheating company voucher to your customer and improper association with cheating askmebazaar company would cause wrong name on you.

Only in india online cheater are commonly exist with big name no proper protocal with them....
Complaint comments  Read comments [6]Complaint category Credit Cards

Indusind Bank — I do not have a credit card but they send me bills and this impacts my cibil score

 santoshpadhy on May 14, 2016
Hi,

i do not have this card and it does not belong to me.I am not ablr to
open the statement even as obviously my details does not match.

I was getting this email since ages in my spam folder, so i never
noticed it. But recently when i was denied for credit cards, then i
checked cibil report and came to know that this impacts negatively my
credit report.

So please do the needful asap as i am a victim of frauds already and
correct my cibil report.

I assure all possible co-operation from my side.
Complaint comments  Read comments [7]Complaint category Credit Cards

Indusind Bank — Failure in providing services

 Nitin Agrawal on May 13, 2016
I have my account in Indusind Bank, A.B. Road, Indore for more than 10 Years.
I put my Indusind Credit Card link request through online banking portal on 2nd Dec 2015 which was marked as closed on 23rd Dec 2015 without being my card linked to my account. I sent a mail on reachus@indusind.com on 23rd April to check why did my request get closed without resolution. While writing this today i.e. Friday 13th May 2016 there is no any firm answer received from bank executives.
Some of the reference numbers are mentioned below.

IndusInd=038-034-373' Credit Card Linking Request
Complaint comments  Read comments [5]Complaint category Banks

Indusind Bank — Regarding the account debit information

 Prasad Konnur on May 10, 2016
Hi,

i have loan in Indus bank each on 4th the amount is getting debited but no Mail or MSG conformation on this. And even call centre is not responding properly.
so i need the mail conformation on every debit part of loan.
ATM card is not their so dont tell to use AMT card and get the statement.
since its loan account.
its 5th mail i am writing to worst bank.

Account No : 701000133571
Bangalore-560010 Account Type : PERSONAL LOAN-SALARIED.
Mollie: 9632313428.

Thanks
Prasad M K....
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — Tw emi cheque bounce

 avg311 on May 8, 2016
Dear Sir,
As per your TW loan Statement it shows that my first EMI cheque bounce due to insufficient balance in my account and your BM give me Memo of dutch bank, but i provide IOB cheque. Also there is no any cheque hit to my account and no any record show on my account then how you can charge fine to me and show overdue on my account. already i had launched complaint regarding this but no any response from your side. Please do needful in this case as early as possible other wise i have to take legal action against you.

account no MLN05861H...
Complaint comments  Read comments [2]Complaint category Family & Relationships

Indusind Bank — Issue of fake fd by one of your employee

 biswasarma on May 6, 2016
I am to inform you that on 10/10/2015, ms sangita das bearing phone number 9854046840 an employee of indusind bank, bhangagarh branch, g s road, guwahati-05, assam had approached me for fixed deposit in her bank. She was known to me since she was with icici bank. So faith was there to hand over money and accordingly on 13/10/15 while she approached me for the fixed deposit, i had handed over an amount of rs 1, 00, 000/- ( rupees one lakh) only by self cheque of punjab national bank bearing no. 872581 for the fixed deposit. On 21/10/15 she handed over me the fixed deposit certificate and a deposit...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — Regarding unfreeze of bank account

 jeetkamal on May 5, 2016
Respected sir/mam,

This is to inform you that, i chiranjiv singh gill have bank account no in the name of ekea financial consultant pvt ltd. ( sector 11, panchkula, haryana )we are visited lot of times regarding unfreeze of our company account, but no response from bank, we met several times with mr. Harsh ( srctor 11 panchkula branch ( haryana) for the same, but we got no response from him, now he left the bank, now we are follow with ms. Shipra, but till date we got no response.. So we are request to kindly do the needful as soon as possible.

Thanks & regards
Complaint comments  Read comments [2]Complaint category Other

Indusind Bank — Complaint letter for staff.

 ramsurat928 on Apr 22, 2016
To,
The branch manager
Indusind bank
Defence colony
New delhi
Subject: complaint letter for staff.
Sir/madam,
I am an account holder in your bank since 9 month . My current account no. 201000256336 and credit card is no. Is 4412858132451001 is opened in your bank . I want to bring this into your kind attention that the staff mr. Saurav tomer (Sale manger) are misguided me to fulfill there target . I want to take loan from your bank firstly they said me to open current account in bank then i opened it. Then they told me to take credit card for...
Complaint comments  Read comments [5]Complaint category Loans

Indusind Bank — Denying to credit incentive earned during tenor with the bank at settlement time

 Bibekanand Mohanty on Apr 21, 2016
Dear sir,
I was working with indusind bank ltd, where i had resigned from the job at the end of december-2015 and started serving notice period from jan-2016.

I had earned incentives for the 3rd quarter ending decemebr-15 and same was declared during my employment as live employee with the said bank's pay role.
As per the process of the bank, the declared incentives get credited with next month salary. As i was under notice period in january-2016, hence neither received the salary nor the declared incentive.


Now at the time of full & final settlement,...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — Reg - employee talking rasly talking

 N@ri on Apr 20, 2016
I am naresh my vehicle loan number ahh04998s i am conact the hyderabad branch regarding what is the my emi last month. The branch lady employee talking with me very rashly. I am again call back not respond my call and cut the phone... Please my humbly requesting to you please action taken against employee.. The. Branch phone number. 040-66310507...
Complaint comments  Read comments [3]Complaint category Loans

Indusind Bank — Charging huge amounts as peanlty without any information

 Sudhir57 on Apr 20, 2016
We have taken vehicle loan from your Bank's Borivali /Kandivali Branch.The loan was disbursed in Sep2012.

Our Customer ID is CU2056870.

Since then we have been regular in repayment of the loan except for initial 2-3 months.

We have proposed to pre-close the loan account and requested your Branch to advise us the amount payable.

With continuous / repeated follow up they advised the amount after a gap of 2 months, which includes the following:

1.Interest till the normal date of re-payment i.e.up to Sep2016 (being the 48 months...
Complaint comments  Read comments [4]Complaint category Auto Insurance & Loan

Indusind Bank — EMI issue [Resolved]

 Amitkumar121184 on Apr 20, 2016
Indusind bank did not send the ecs mandate form to RBS bank, because of that the cheque was not cleared regarding my bike EMI, which is DMS00840H and they haven't been replying since April 2nd. Moreover they have charged me Rs 250 fine for 2 months....
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Credit card no : 5244 8011 7082 8004

 Shirsha Roy Barman on Apr 19, 2016
I was offered a free card by indus ind bank as per the manager of indusind bank.I never used the card to buy anything.The card is now having an unpaid due of amount around 5000 on 19th april, 2016. I am dropping them mail to their id reachus@indusind.com, while i am not having any reply from them while they are having auto generated mail replies saying that they will catch me up within 3 days....
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Cheque payment

 nikitta on Apr 19, 2016
I paid Rs 12500/ for cr.card payment ch.no 942948 last week.after i received message that ch.no 942948 is returned for reason wrongly delivered/not drawn on us. pl make alternate payment to avoid charges. Immediately my wife went to malleswaram branch, and given another cheque for 12700/, and she asked the bank authorities to return the old cheque, but they told that cheque leaf is destroyed and it wont sent for clearance.
now both cheques 12500+12700/ cleared, How? and when cheque leaf is destroyed and it wont sent for clearance how it got cleared?. Also i request and inform you that with...
Complaint comments  Read comments Complaint category Credit Cards

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