IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 38%
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IndusInd Bank Customer Care

IndusInd Bank Ltd.

PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai City District
India - 400093

Customer Care Phone Numbers and Contacts



Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

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IndusInd Bank Complaints & Reviews

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Indusind Bank — Without initimation charged

 manojnarkhede on Oct 28, 2016
Dear Sir/ Mam,

i have platinum aura indusland credit card. While issuing credit card told it is with out any joining fee & without annual maintenance.

now for the first month statement charged for Rs.500/ as joining fee.

customer care representative giving information after 1 month of usage regarding joinig fee.

now i want to close it without paying any charges.

registered MOb. No 9920136030...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Sending credit card statement even after closing the account

 Sudheer Salavadi on Oct 26, 2016

I was having IndusInd Bank credit card with 274, 000 Limit. I used it to the full limit. Later I decided to close the card and repaid the whole amount that was told by the IndusInd customer care executive. In fact bank refunded 140 Rs saying that I paid excess amount. I also received Card closing confirmation SMS from the bank. They asked me to break the credit card and throw it away and I did that.

Later after 1 month they started sending me statements. I ignored it for few days. Now the whole amount has become 4500+ which is ridiculous. I wrote...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Wrong Outstanding credit card bill

 MukeshRaut on Oct 24, 2016
Induslnd bank have wrongly imposed the outstanding credit card bill to my card number 5244801122010008 (Mukesh Raut).
We have logged the complaint to banking ombudsman on 28th July 2016 (complaint number 201617013001136) still not revert for the mentioned complaint from Induslnd Bank.

We have made the payout of all my pending dues as per the telephonic conversation with induslnd bank executive and as per the confirmation from executive there is no outstanding payout pending.
We have provided the recording conversation with the executive and me (Mukesh Raut).
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Release of mortgage loan paper.

 Payal Golani on Oct 22, 2016
A/c name - shree ram enterprice
A/c no - 650001404248

Bank - Induslnd bank
Parimal branch, Ahmedabad. Gujarat

Complain for bank manager Mr.Kalpesh modh

Already total payment should be paid again lone before 60 days and all paper received NOC, mortgag deed, property document.
Bank manager mr Kalpesh and any athorised person not answer for mortgag deed cancellation
Please help as soon as possible....
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Calls from indusind bank

 Manish Baluni on Oct 20, 2016
This complaint is regarding the calls we received from indusand bank for personal loans or other things.
Today i have received a call from a representative named ajay (9175045765)
After he introduced himself, i politely informed him that i'm not interested in any offers.

In reply, he told me in harsh manner that, why i have picked up the phone if not interested in bank offers?

As a well known bank in banking sector in india, i never expected such a reply from the bank persons. This should not be the way and i expect indusand bank to treat the people and...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — Roughly behavior from customers

 Deep H Shah on Oct 18, 2016
Dear sir,
The complaint against branch manager...i am talking from ahmedabad... please change ambawadi branch manager as soon as possible...he doesn't have to know how to talk with customers and how to provide your service... his name is MILANBHAI... if u don't take any action then tell me with revert..i will complain in consumer grievance.

Complaint comments  Read comments Complaint category Banks

Indusind Bank — Complaint about fake commitment

 ashu.soliwal1994 on Oct 18, 2016
I am ashish pirchand soni, i have a/c in indsind bank asind bhilwara branch a/c no100042489903. as per discussion wish A/c opener " anuradha chudawat"& branch mannger"Ashish Vijay".
on a/c opening time they was told me open A/c if u want to do A/c in 0 bal
than Open Demat A/C & do health policy with relicare . than i was open demat A/C & health policy .than also My saaving A/c not done in 0 bal & 1300 Deduted from A/c for Amb charge. so please refund my bal as posible as & convert my A/C in 0 bal

thanking you
Ashish soni...
Complaint comments  Read comments Complaint category Products & Services

Indusind Bank — Provident Fund Not received

 rajeevnagrik on Oct 18, 2016
Dear Sir/Mam,

This is regarding my PF Account No : MH/45118/34664

Employee Number : IBL 25153

It has been over 4 months my PF is not yet transferred .

I am Rajeev Nagrik, I applied for my PF in month of June 2016, My Company INDUSIND BANK LIMITED, Confirmed that they have sent the documents to the PF office in Bandra and nothing is pending from there side. On verifying the settlement status with PF office there is TECHNICAL ISSUE at PF office as such the contributions are not correctly reflecting in their system due to which the forms...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Complaint of indusind bank .

 ramsurat928 on Oct 17, 2016
The Branch Manager
Indusind Bank
Defence Colony
New Delhi

Subject: Complaint of indusind bank .


I am Ram Surat Proprietor of R.M.Enterprises Previously I have current account in your bank my a/c No. 201000256336 and credit card No. is 4412858132451001 is opened in your bank . But due to the bad service of your bank I close my all a/c and I suffer loss of Rs. 50, 000/- in your bank. But previously before 3 month I am getting saving bank statement in my email But I am socked because I...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Issued a premium credit card with wrong commitments, charged Rs.30000 plus taxes

 varaprasadn on Oct 15, 2016
Indus Ind Card Number 4147 5212 8733 4008
Indus Ind Current Account Number 201000114632

Concern : I've been contacting IndusInd to resolve my issue. Its been morethan 6months still issue pending. I visited bank four times, written five emails, contacted customer care by phone over 40times. In july and august I received calls from your bank saying that joining fees withdrawn, I thaught I need not pay july bill, later I received one more call asking me to make minimum pay so that the issue will be resolved later. Joining fees not withdraws but added late payment...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Cancellation of credit card

 irannanp on Oct 15, 2016
Hi, a representative of indusind bank contacted me and offered a credit card saying there is no joining or annual fee, so i applied for credit card and after verification i was given a credit card on with a note that pin no. Will be delivered in separate courier but till today i have not been given pin no. Now from last several days i am receiving sms regarding amount due of which is coped to rs.5598/- which was i am not used or spend. Hence, i request you to cancel the card and its charges. Please take this as complaint and help me in cancellation of the card and the wrongly charged amount
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — NOC for Loan a/c KBV00942H

 rajan23 on Oct 14, 2016

This has reference to the Loan a/c KBV00942H taken from your Bank for two wheeler and it was for 12 months period (from 28/09/2015 to 28/08/2016) and the loan period has been completed and I was informed by one of the executive the somebody would be contacting me and till date I have not got any contact from the Bank regarding the NOC or any letter sent to my address of communication, could this be looked into and let me know if I would be given the NOC for the same.


Complaint comments  Read comments Complaint category Auto Insurance & Loan

Indusind Bank — Regarding my credit cards

 sona narayan on Oct 12, 2016
Sir im having this bank credit cards, i have taken this card in january, the time of giving they had told that what ever you do trasaction will be converted in monthly emi'more ever the time of transection also i approched the customer care and asked about this they told yes it will be converted in same but after transection they are not doing same and telling there is no offer on your cards and they are using external agencies for minimum payment and they are giving threating more than half i have paid, so i request you to take the strong action against them this is a kind of fraud and mislead...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Deceased Account Claim

 achintranjansingh on Oct 6, 2016

Dear Sir,
This is to inform you that Krishan Lal Grover had a saving bank account in IndusInd Bank details mentioned above, he made Mr. Ramesh Singh his son-in law as nominee of the said account. Krishan Lal Grover expired on 12.09.2012, leaving 5 legal heirs 3 daughters and 2 sons 1. Late Madhulika Chugh through her legal heirs Sarika Agarwal and Parikshit Chugh, 2. Meena Magon,...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Fraud transaction - indusind bank

 chat2amit on Oct 6, 2016
On 1st oct, i had shameful action a fraud transaction by indusind bank..
stating that it is reversal of wrong credit;

This debit was done without my consent or knowledge from my account: 159711918830 (manoj) and mark this transaction as fraud by indusind bank.

i am blogging this shameful by indusind bank and soon close my account with indusind bank, the most cheat and fraud Private bank of India;...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Closure of insurance policy - not to pay e c s

 Soundararajan V N on Oct 4, 2016
An insurance policy was taken on behalf of my son s. ravi and the policy number is 03117307 for rs.1500/- per month from m/s exide life insurance. an ecs form singed by me and accepted for payment from my sb account number 100006850798. now i retired from service and getting meagre amount of pension and could not able to continue the policy. while approaching the bank for closure of policy and requested for not paying the policy amount, they informed me that i have to approach the insurance company for cancellation of ecs, then only the payment will be stopped. but the insurance company is not considering...
Complaint comments  Read comments [1]Complaint category Insurance

Indusind Bank — Complaint against demand of bribe !!

 Saransh Garg (The eXponent) on Oct 3, 2016

This is regarding my application for a/c opening with Indusind bank at Gurgaon.

I got a call from customer care to reconfirm my application. A Lady on phone was gentle and courteous . She told me that you will get a call from nearest branch to collect the documents and will share more info. I said that's cool.

Next day I got a call from a gentleman says yes we will get your docs collected. I said I want to avail locker facility as well, as I requested earlier.
He said sure I will give you a call back on this.he called me up and said there...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Regarding atm withdrawal

 mahi4mkc on Oct 2, 2016
I want you that i mahendra kumar having a state bank debit card. I used from atm on 01/10/2016 at sapat sakti canteen jaipur at atm no. Iib atm sc001623, total rs. 10, 000/- debited from my account, but coud not be cash coudn't be dispenced from atm i request you to kindly look into the matter. Name ;- mahendra kumar, vill ghasipura kanwat 332708 email; mobile no. 9413953227...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Faulty erroneous and inefficient bank

 chat2amit on Sep 30, 2016
Ac 158527770312
Branch :indusind bank sector 23 gurgaon;
I am not writing thsi complaint to indusind customer care who just pass on this to branch. But this compalint is about the branch.

April month - i called up branch for cheque collection from home. Branch manager (Abhishek sharma); he assures me that executive named mr rathi will come to collect teh check or else he will send someone else by 11:00 am

It was 12:00 pm, no one came and i call up abhishek again.. He said he will check... And no revert given to me;
I called up again at 1:00 pm,...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Wrong deduction of charges

 Karthicksk on Sep 28, 2016
In June 2016 there was deduction for no-transaction in the month of May 2016 against my account no.158880970110. I raised an issue on 18th Sept 2016 with a proof of transaction hitting in May 2016 and so nobody has replied to my mail nor they have called and confirmed that they are looking into it.

I couldn't believe how a private bank could behave like this. Even public Banks would have done something by now.

I strongly started to believe that IndusInd got some advice from Wells fargo on how to charge their clients wrongly and increase their share value...
Complaint comments  Read comments Complaint category Banks

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