IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 33%
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416
COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
43
38

Phone:

Customer satisfaction rating
33%
Complaints
416
Pending
197
Resolved
117
So far so good - The company responded to our notifications and is working on resolving complaints.

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IndusInd Bank Customer Care related pictures (41)

IndusInd Bank Complaints & Reviews

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Indusind Bank — Account closing request related complaints

 Ganesh shermale on Jul 29, 2016
Dear sir/madam,
I am ganesh shermale my saving account it bank.
My complaints for akurdi pune branch regarding account closing request. I will visit today afternoon akurdi railway branch mr. Suhas thakare executive. I i'll speak i want close my baner branch account so he speak to ur baner branch account so pls go to baner branch and close account and very bad service not handle proper me.
So why r me going my branch u banking core banking so bad service this person.
Pls update me
Thanks®ards.
Ganesh shermale
Mo-7757013589....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Due paid

 Jprelekar on Jul 27, 2016
I have already made payment vide cheque no 790945 of naval dockyard bank on 16th june 2016.
So please check and make my dues as paid as soon as possible and provides me a confirmation via call or message or by a phone call.
I have also attached photos along with this complaint....
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Misbehave & Insult

 Naveen.Kumar on Jul 26, 2016
Daer sir,
My Name is Naveen Kumar. My Contact Number 9592260025. Sir Hamrara ek LCV Loan Amrik Singh S/o Jagjit Singh Ke Name Se Malout Branch me chal Raha Hai. Jis Ka Loan Ac no: PBL00076D Hai. Sir Jab Mai Jab Apne Loan Ki Kist Deposit Karwane Branch me Gaya to Vaha Collection Incharge Mr. Vipin Kumar Ki or Se Mere sath Misbehave Kiya gaya or Branch meri insult k gayi. Amrik Singh Ji Mere Realtive Hai. Kai Baar Mai hi Loan Ki Kist Deposit Karwane Jata hu. Sir Jab mai Last Thrusday 21--7-2016 ko kist Deposit Karwane Gaya tha to maine jab vipin kumar ko 17650/- kist di to unho me lene se...
Complaint comments  Read comments Complaint category Business & Finances

Indusind Bank — Unable to sanction the credit card

 Rakesh 1707 on Jul 25, 2016
Hello,

I got a call on my personal number offering a credit under some. After a long conversation with the Representative I agreed to have the credit card. I was told that based on my credit score found from my PAN number i was offered this credit card.

After all this a representative visited my office and collected all the required documents. I got verification call, verification mail on my official mail-id and also a so called verification officer had a visit to my residence.

Today, dated 25th July 2016 i receive a message on my personal number from...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Complaint against poor service

 gopal78634 on Jul 22, 2016
Dear all,

Never apply for indusind credit service. The company provides very poor service.

Their staff & customer care misbehave & misguide to the customer.

I have apply for this bank credit card i was elgible for that as per requirement they disapprove my application & not provide me the reason of rejection. Then after i sent rbi guidelines for proper disclouse or exact reason of rejection even after that they don, t provide me any detail

Gopal singh rawat...
Complaint comments  Read comments [3]Complaint category Credit Cards

Indusind Bank — Credit card not received and bill generated

 Girish Kumar L on Jul 20, 2016
I have applied for the credit card, but the card is not delivered, even after specifically said to deliver the courier to the official address but not delivered.

Question is, u want our office address, office ph. No., but don't want to delivery the courier to the official address rite? What the hell it is.

I have registered a complaint against this, he said 3 times card will be delivered to the residential address then it will be send to the official address. Even after getting confirm from customer why are you sending courier to residential address?

My...
Complaint comments  Read comments [4]Complaint category Credit Cards

Indusind Bank — Cheque bouncing charges for two wheeler loan

 dbreddy06 on Jul 14, 2016
Sir, i bought honda shine vehicle for the financed by indusind bank. then i am submit our APGVB Bank cheques. deposit the cheques and ch. bouncing charges for the cause of insufficiant balance in my a/c. But in my account was have above payment balance amount. i show my a/c statement the bankstaff. but the staff was telling this is false(dummy) statement and you pay the amount compulsery . if do not the payment, we handour the vehicle,
so pls solve the problem
thanking you sir
yours faithfully

venna rajitha (9704286578)...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Indusind Bank — EMI for TWO Wheeler not deducted for Jul 2016

 Indira Somala on Jul 8, 2016
Hi,
Please look into the EMI deduction complaint below and resolve it ASAP:

EMI for TWO Wheeler not deducted for Jul 2016
Customer Code : CU5696561
Contract No : AES03876H

Phone: 9866466438; 8885555548
indiraonnet@gmail.com...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Indusind Bank — Kyc pending approval - past 2 months

 Rajaa Tuty on Jul 7, 2016
I applied for pf claim withdrawl through uan portal... and for the past 2 months, they didn't approve my kyc documents which i have submitted... if i went to concerned branch also, hr comes with the blame reasons, i could not found your data, as it is 3 years old.. not maintain previous employer data is their issue., for that reason, why they are making employees to suffer?. so i applied pf withdrawl through uan member portal, but after that also they are not approving means, i need to blame company only... i don know what they are thinking about employees, treating very badly... please help me...
Complaint comments  Read comments [2]Complaint category Employers

Indusind Bank — Hero honda two wheelers

 Kothuri Venkata Rama Sastry on Jul 4, 2016
Respected sir
I k v r Sastry from Visakhapatnam
Purchased hero Honda passion pro on 15-08-2015, and I paid the loan amount on 18-06-2016: I was told that I will be receiving Noc documents within 12 days . to day when I called I was told I have to wait for another 20days
This is disgusting
Please see that I get papers by tomorrow
This
K v r Sastry
99949112266
Loan number is ATIOO986H...
Complaint comments  Read comments [1]Complaint category Business & Finances

Indusind Bank — Lack of Service

 Cme_wcr on Jul 2, 2016
Abhishek 96-17-251811 misguided & wasted our day on request to encash maturity of FDR at Jabalpur instead of Delhi for widowed mother. First refuses to act, then his boss collects detail, then he wants receipt in advance without revenue stamp and then says maturity will come from Delhi to Jabalpur though it is not registered address. Attitude of him & Bank seems to be dilly dally, misguide and hook the customer. This is deplorable and should be punished. Please advise action taken?

Rajesh Agrawal
09752415400
rajeshagrawal60@gmail.com...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — After the loan completion original rc book is not returned back

 loa on Jul 1, 2016
Hi
I am AMRITHA L R NAIR, i have completed the two wheeler loan on may 2016. still i dint able to get my ORIGINAL RC book back. what is the procedure . now i have been shifted to chennai, the two wheeler was bought in coimbatore. please take necessary action and solve the problem as soon as possible.
two wheeler: honda activa 3G
customer name: AMRITHA L R NAIR
PURCHASED from suryabala honda show room coimbatore...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Two wheeler loan complaint

 chunchukumar103@gmail.com on Jun 29, 2016
Hi sir my name is busa.ashokyadav i have take a two wheeler loan 49000 in yamaha fz bike in u r finance i have pay 2500 rs on date 15/02/2016 to mr.raju collection executive but he did not give me receipt due two in availability of receipt when i went bank collect the receipt manager was rude and harsh and was not welling to due the receipt thought the amount received the amount by the from collection executive branch manager plz now asking to pay the money which we have all ready paid plz with look in to the issue and do required
from
busa ashok yadav

9885234530
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — Cash not received from atm but amount deducted

 Vinay222 on Jun 28, 2016
I tried to withdraw an amount of INR15000 from IndusInd ATM Mauza –Gaunchi Faridabad. Was not able to withdraw the amount as nothing came out. Waiting for money and when not received called IndusInd bank to report for the same (Reference no-39965009). They said that the transaction was successful and when I told them I didn’t receive anything, the representative said it would be refunded. I waited for about 3 days as stated by the representative and lodged another complaint (Reference no - 040051641) for the same and they said the transaction was successful and money was withdrawn- I asked for...
Complaint comments  Read comments [3]Complaint category Banks

Indusind Bank — Return of my platinum plus atm card.

 Bappa Nath on Jun 28, 2016
Dear sir/madam,
I am inform you that last previous date on 20/05/2016. Issue my platinum plus atm card in my account. A/c no-100024308996. But i am not received in this card, because i am face to some problem in your banking system. As a _

1. As per banking commitment platinum plus card charge yearly near about - rs-700/-, but bank already debit in my account rs-2862.50/ — as platinum atm charge purpose.

2. As per banking commitment provide the atm card with my image, by issue the atm card without image. So, that time i am not received this atm card and then...
Complaint comments  Read comments [1]Complaint category Employees

Indusind Bank — Unusual money deduction

 Anupam1989 on Jun 28, 2016
Dear, concern
My name is anupam chakraborty and i working in asas tech solution pvt ltd on 14th may 2016 i went to withdraw rs.400 from induslnd bank atm in huda city center metro gurgaon as the machine have technical problem so i cancelled the transaction and i came out of the atm and i was also not able to withdraw the money then after 5 seconds i received a texted message from my concern bank which is yes bank that rs.10, 000 has been debited from my account and my a/c nub -028391800007031 and it is (Salary account) and my mobile nub is 9953877365 my email id is - (Avichhetri1989@gmail.com),...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — A/c number 0028-727723-001 - sonal sachdev - amount to be reversed asap

 Sonalsachdev on Jun 27, 2016
Indusind bank officer,


I am having account number 0028-727723-001 since 2006. I am also having indusind credit card number 5244-8012-0642-6005. Today morning while checking my mini statement i realized amount of 28983/- got debited on 26th may 2016, without my knowledge. While speaking to kolkata prince anwar shah road branch i came to know amount got deducted against my credit card outstanding.

I have not opted for any ecs system, neither i have mentioned in form while applying for credit card for auto debit. I am also paying outstanding / min amount from...
Complaint comments  Read comments [2]Complaint category Credit Cards

Indusind Bank — Waiver of part pdc charges and interest charges

 ramesh katkam on Jun 24, 2016
Sir,
I(K.RAMESH) have taken a car loan in your bank at karimnagar branch. My loan agreement no is AHK00465C. I have paid all my payments regularly. I had not failed to pay even once. I have paid my payments through cheques as well as cash.As I have paid all my payments I want you to waiver all the charges. I request you to send the NOC as soon as possible without any fail....
Complaint comments  Read comments [3]Complaint category Banks

Indusind Bank — Indusind bank credit card

 Girish aiedasani on Jun 22, 2016
Hello,

I Girish Aiedasani, am holding a credit card and a personal loan from IndusInd bank. Around 2 months ago I lost my credit card, and I requested it to be blocked on 08-APR-2016. I requested them to change my address on the same day. I also got a confirmation for the same. As discussed with CSE, I called them on 11-APR-2016 after changing my address to dispatch my credit card.


On 16-May-2016 I got a message stating that “your Indusind bank credit card is returned” and I got call from courier boy saying that he will not deliver the card as the wing...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Auto debit balance [Resolved]

 Dilip9779 on Jun 21, 2016
Hello sir/madam
I have check balance long time in my account but automatic debit two times in date 20/06/2016, message give "to non maintenance charges apr 2016" and same as may so, please give me which type to cut balance maintenance,
1) rp 538.86
2) rp 464.48
Account number:100043824510
Client id:33143495
Account opening time not told any thing to cutting or debit this type amount
O please tell me how can to cut my money and how?
O, you have solve this problem. I have also send mail to direct indusind bank but not any response to bank.
Complaint comments  Read comments [3]Complaint category Banks

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