IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 33%
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436
COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
50
41

Phone:

Customer satisfaction rating
33%
Complaints
436
Pending
218
Resolved
118
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IndusInd Bank Complaints & Reviews

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Indusind Bank — Clearence certificate for my two wheeler

 Vantepaka Bharath on Aug 28, 2016
Hello,
hai sir this is v.sundharaiah, I have cleared a loan in 2013 availing loan number AVC12844H at Nalgonda, I have received clearance certificate and i had lost it now a kind requet to u, kindly let me know how to replace it when I vist your office they gave irregular response at Nalgonda near pujitha apartments.is there any chance to get my clearance ? how can I transfer to others without cc, although I have cleared loan in 2013, is there any chance ?...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indusind Bank — Credit card deactivation

 maverick599 on Aug 26, 2016
Sir
As per your representative I was supposed to receive a card with no fees lifetime.
She told I will receive a powerbank with th card and I will be required to pay rs 500 initially.
I have received no gift and not used card even once as you have not provided any pin.
Now I am getting messages to pay an amount of rs575.
I request you to kindly cancel my card and amount.
I am not interested now due to these issues.
My credit card no is 4412857832946005...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Not able to pay vehicle loan payment online

 vikasjangra7 on Aug 25, 2016
Dear Sir,

I vikas kumar having two wheeler loan from your bank. Loan account number is MGO5674H. I registered online on your loan payment page. but whenever i try to pay my remaining loan amount, it shows "error while processing". due to this error i am not able to pay balance amount. could you help me getting out from this burder.

Regards
VIkas
9760609704...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — CAR finance

 sswqa on Aug 24, 2016
I HAVE TAKEN THE FINANCE FOR MY CAR IN KHAMMAM DUE TO THE FAULT DONE BY THE BRANCH MANAGER HE DID FRAUD IN MY INSURANCE CLAIMING AND TOOK THE MONEY by cheating us and they had not taken any action and returned our money back and due to that cheating i have got avery bad financial crisis in my house please resolve this issue and due to the ffraud i lost my car which became of no use and they didnt allowed us to take my car for repairing and neither did with the insurance resulting me into a financial crisis...
Complaint comments  Read comments [1]Complaint category Insurance

Indusind Bank — Non reversal of annual fee.

 sundeepgoel11 on Aug 23, 2016
Dear sir/madam,

I am writing this to bring to your kind attention of a very fraudulent behaviour by indusind bank aquisition manager namely (Ms. Vijita kumari) of kolkata branch and your regional manager mr. Sushant nahata.
I had applied for an indusind bank indulge credit card the name mr rajesh kr goel.
My credit card details are as under:
Card no:4271*1009

When i was applying for the above card i was told that my annual credit card fee/charges will be reversed. To be doubly sure, my father asked their representative to send me an email stating...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Indusind credit card

 pbharathi on Aug 23, 2016
Dear sir, i have used indusind bank credit card and i could not able to make the payment due to financial crisis and continuous death of my grand mother and uncle. So i have informed to the bank to close my card and will pay interest on 22-08-2016. But they have not responded my request and instead of settlement they have put the interest on every month even after my request. But suddenly i got the call from collection agent from banjara hills branch by the name sirisha on monday evening 4.30 pm from 040-66445591 (22-08-2016) and she used very bad language stating “ why you have taken card when...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — New account opening, no number choice, issued low withdrawal card and fraudulent in every arena

 tilspares on Aug 22, 2016
I mohammad sameer, have issued a chq no:018362 [central bank] of rs30000/- to indusind bank, ganesh chandra avenue branch, kolkata - 700 012 on dated:21st day of july 2016 to mr swapan [a account opening staff].

He came to my office and offered to open a new saving account with a facility of choice number for my account, hence i fell interested and given all documents on 21st july 2016. Since then i call him every 2nd day to know the status of the process but this guy never shows any professionalism towards me. He noted all my office address, home address, father and mothers details...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Two wheeler loan : TAG03146H

 Arunkumar mani on Aug 22, 2016
Hi good evening,

Loan acc no : tag03146h
Borrower name : m arunkumar
Finance amount : 54, 366-/-
Loan date : 30.04.2016
Foreclosure date: 2.06.2016
Foreclosure amount paid : 54, 400-/-

I have been availed a two wheeler loan vide your loan acc no tag03146h, loan dated 30.4.2016, finance amount of rs 54, 366-/-.

And i foreclosed the loan on 2.6.2016 by payment of cash of rs 54, 400-/-

Since my repayment are routed through ach, emi amount rs 2905 -/- debited on 21.06.2016 after foreclosure of my loan.
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Refund for my car insurance money (car loan account no mwt00602c)

 GauravMalviya1010 on Aug 22, 2016
I have taken car loan (Car loan account no mwt00602c) from indusind bank, as per the agreement they needs to give me rs 5000/- back each year, which they have added in my emi for the insurance. But, after repeated reminders and mails, nobody has turned up till date. This amount should be deposited in my account in the month of march 2016. Last year also the same way they behaved but after launching complaint with you they refunded after 5 months....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Worst service and fake commitment

 sunil.jajoria on Aug 21, 2016
Myself
Sunil kumar jajoria, residence for sector-23, gurgaon.
On 26th july, 2016
Two of your staff members (Mr. Varun and mr. Praveen) came to me and done a request for new account opening because of their closing issues...

On 27th july, 2016
I gave them a cheque of rs. 20, 000 (Bank of baroda) for new account opening with the name of chanderkala.
On 4th aug, 2016,
Rs.20, 000 debited from my bank of baroda account for new account opening in indusind bank.
On 20th aug, 2016
Still, i don’t receive my account number, cheque...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Unwanted salary deduction (poor service)

 kakanksha on Aug 20, 2016
Hi
I has been already complain regarding my unwanted salary deduction, after that i got a call from client induslnd bank, but no body given satisfactory answer, and i got a via blue dart pod 44234713040. From induslnd bank side but this no is not found. So kindly send me blue dart sleep.

I has been send already mail mr sandeep secter-63 but he did not give any reply on my mail, please contact on my no and and give me satisfactory answer.

Regard
Akansha singh
Mob no 7210292530
Email id - akankshasingh8285@gmail.com...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — Poor services

 Nikhilleo on Aug 20, 2016
I'm nikhil, i'm located in bangalore and from more than a month the indusind people call me saying that my number has been offered with a credit card and call me 1000 times a day to collect the documents,
Once the documents were submitted no one bothered to contact me back with the application status.

Therefore, i myself called the customer services after 10+ days and get an update saying that the documents have not reached them and asked me to call them after 10 more days.

I wrote and email to the customer services which was replied after a long period stating...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Banking without customer's concern

 Shanti1993 on Aug 20, 2016
Hello,
This is m. Shanti anjamma having deposits @sarpavaram branch in kakinada. The bank staff has issued a credit card worth 1.8l (Limit) and we were not informed about rs 23, 000/- coupons.

The registered mobile number suddenly stopped getting alerts and they take money from flexi fd and mark another fd with a lean amount without an intimation. No alerts have come during this process.

Is this safe banking?

Please take immediate action on the sarpavaram branch staff.in other case, the customers will tag your bank as a fraudulent bank.
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Debit card which was issued against my permission

 Nitesh Lakhmani on Aug 19, 2016
Sir, the employee of Induslnd Bank, Swaroop Nagar Branch, Kanpur Mr Shyam Gupta was issued a Debit Card against my permission and Rs 5000 of transected for the card scheme for which i was not interested.So i went for solution to the same branch then Mr Shyam Gupta and his senior Mr sarbjit Singh said when your coupon comes for Rs 4000 (as per the card scheme) we will give you cash and you only give us the coupon code and they were requested for that and they said if u cancelled this card then Mr Shyam Gupta(your bank employee) has to pay for your card and might be he lost his job. So humanity i...
Complaint comments  Read comments Complaint category Employees

Indusind Bank — Four Wheeler car Loan

 urs5 on Aug 18, 2016
My Self Ramesh and taken car loan from Indusindia bank on 04/05/2015 and settled the loan 18/01/2015. But till date i didn't received
1. NOC
2. Duplicate Key and Loan surity documents.

Even after settling amount after six months ie. on 8th August 2016 EMI amount deducted from my bank Account.

My IndusInd Bank Customer Co5535622, Contract No.AWG00328C...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Indusind Bank — Fraud by aundh branch policy sold by ratnesh mishra (+917350256618, 9009354516, +919923194516

 hamentverma on Aug 17, 2016
Mr ratnesh mishra approached me for locker in aundh branch through reference.
Further details revealed that i need to take a policy for locker.

I refused him due to financial constraints. Next day he told me that i can take policy 6 month later but can have locker now. Only account with 30000 rs initial is required.

Asked me to fill in account opening document and give cheque. Further he asked me to sign policy document. Without cheque and asked me to gave him policy cheque 6 month later.

He asked me to attend the verification call and insisted...
Complaint comments  Read comments Complaint category Insurance

Indusind Bank — Credit card penalised for your own lapse in service

 Dinesupriya on Aug 16, 2016
Got credit card against fixed deposit. Request made at kilpauk branch for closure of fixed deposit liened with you and settlement of all credit card dues on 18th august 2016.
Branch promised closure and settlement within next 48 hrs. My payment due date was 23rd. I informed at branch and was assured not to worry.
Now they closed my fixed deposit deliberately on 28th and penalised me to the tune of ₹4251/- for your own lapse in service. I feel cheated and dejected....
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Wrong commitment or misguidence

 hardeep khattra on Aug 10, 2016
I have upgraded my debit card in signature debit card, your executives comes to my office and offered me for upgradation of debit card.they told me the charges rs 5000 for this and they told me also about some discount coupon cost 4000k in different brands but when I received the kit coupons are of different brands...the amount they charged 5700 also, ..when I called back to the bank they said they will call back to me after confirmation from that executive.but today is the 4th day I didn't receive a call from them..now resolve my problem as soon as possible.looking for favourable response...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Credit card - harassment

 KALIMUTHU180691 on Aug 10, 2016
Dear sir, i have used indusind bank credit card and i could not able to make the payment due to financial crisis and continuous death of my father and sister husband. So i have contacted bank through mail for settlement to close the card. But they have not responded my request and instead of settlement they have put the interest on every month even after my request. But suddenly i got the call from collection agent (7358459625) on last week and he requested to make the payment of rs.83000 against my actual usage of rs. 60000. I have tell him i cant able to pay that much of amount and i will close...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Bank is charging interest and late fee charges like anything (more than 60%)

 sharmaram2000 on Aug 8, 2016
I have induslnd bank credit card with good credit limit first time i use this card and done the payment and experience is very bad.
In february 2016 month statement my due date was 25th feb 2016 with respect of rs: 1166/- only (One thousand one hundred sixty six only) and i did the payment at 3rd of march 2016 there was gap of 7days.In the next month bank has charged me late payment charges 550/- against 7days late payment of 1166/-. It more than 60% late payment charges within 7 days. They are charging like anything.

After i raise the concern with customer care, they raise...
Complaint comments  Read comments [1]Complaint category Credit Cards

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