IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 40%
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COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
74
52

Phone:

Customer satisfaction rating
40%
Complaints
502
Pending
280
Resolved
170
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IndusInd Bank Complaints & Reviews

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Indusind Bank — Defamation and Insulting Remarks by IndusInd caller

 dharmendarkumar.j@hcl.com on Dec 1, 2016
Date: 1/12/16
IndusInd Credit Card dept
I have received 3 calls today and they were filled with derogatory remarks, harassment, mental torture and insulting words. I have the call recordings and would approach the court, if required.

I need this employee to be terminated and black listed.

I have tried to be as polite as possible unlike the caller...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Indusind bank - waive off pre closure charges for my personal loan as quoted while applying loan

 dalmia.tanay on Nov 30, 2016
I took a loan last year dec, 2015. Without my confirmation on the roi and processing fee my loan amount was disbursed. After repeated complain bank just provided me the agreement copy which the executive generally force to sign without filling full loan details. Also i was informed that the preclosure would be nil after 12 emi.
Hence you couldn't help me with roi and processing fee, so requesting you to waive off the preclosure charges and guide me a easy way to close the loan....
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Bank looted Money and Atm Scam

 Vishal pillai on Nov 29, 2016
Respected Sir / Madam,

Iam vishal pillai i have already raised so many complaint regarding my bank branch and Customer service, After raising the complaint i had received a call from indusing bank by today the manager called me and she said i will not pay you your money so what ever you can do try your best cause from head office of indusind bank they have not approved your banking revert of your cash .. So sir really even after raising the complaint to consumer complaint department iam helpless so sir kindly help me to recover my money back...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Pending Cc EMI approval from 1 month

 paritosh khanna on Nov 29, 2016
Hi,

Im a credit card user of ur bank & I paid outstanding amount as I was promised that remaining about will converted to EMI. However, after paying 12, 200 Rs. Nobody gives a damn and now wants me to pay again the minimum amount.

Kindly look into matter on priority and have an Escalation desk personal call me by EOD else I'll file complain 8n consumer court this is absurd.

Thanks,
Paritosh Khanna
9999-840-218...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Complaint about the behaviour of one of your executives

 Saransh Saini on Nov 29, 2016
I want to open an account in you bank Sadar Bazar Branch Gurgaon.I had given the appilcation for new acc. On 11 nov. And on 12 nov i got my application ref no - AO-0000000005797063-IB. Today 19 days is completed but i didnt get any update on my application.When i visited your branch they tell ur account will open in next 2 working day its been saying from 18 days but no update is there. Today when i go the branch one of your executive MANNU misbehaves with me and talking very rude to me.When i say just tell me your name i will file a complaint against you then he said my name is mannu and do whatever...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Waive off pre closure charges for personal loan

 PML on Nov 28, 2016
MY LOAN A/C NO.701000099666 LOAN AMOUNT RS.600000/-
As I am the one earner at my home monthly Rs.16851/- I am paying. I am unable to manage my family expenses after this EMI. I planned to close the loan from saving for my Daughter's marriage. For pre closing you are charging Rs.20145/- and interest 4451/- . So far I have paid interest of Rs.1, 07, 556/-. I request you to kindly waive of the charges Rs.24596/- Pls help me....
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Bank looted my money [Resolved]

 Rohini4888 on Nov 27, 2016
I many time request to bank email address but yet to my problem not resolbe bank addting negative money my accoutns
My name: Rohini Kumar
Acc number : 100035868740

now my account negative balance -3674 rs how can i reslove
i allreday request to bank email address close all service my account in future not add negetive money bank accouts bank not yet to done
My registered mobile number : [removed]...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Unauthorized credit card charges

 Uttam.rout on Nov 26, 2016
This is a kind request for all the IndusInd Bank credit card customer, please do n't use IndusInd Bank CC, as they are making fool by committing wrong commitment..

April 2016, I was making the IndusInd bank credit card payment thru online payment gateway and my transaction got failed for 4 times. I called customer care IndusInd bank and shared all the information. The customer executive advised me, please make the payment & call customer care about the same.
I did the same as per his guidance & relaxed. Next month I got a late payment charges & called customer care for reversal....
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Atm scam

 Vishal pillai on Nov 26, 2016
They Deducted 230 rs after withdrawal cash of 2000 rs on 25/11/2016 Mid Night 12 and they have already deducted 9000 rs as banking charges one time regarding this i spoke to customer care but they are not responding me .. Respected Sir/ Madam . Really Indusind bank loot customer Money so kindly look into this matter my previous Complaint (PMOPG/E/2016/0496439 And PMOPG/E/2016/0506728) Kindly close this banking service in india cause they support black money holders.. and Cheat all poor customer Has a INDIAN i have raised my complaint to Consumer complaint department So Kindly help me with this issue...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Account opening issue

 hemantpawaskar on Nov 26, 2016
Tried opening an account in Indus ind- I gave a cheque at your branch in Prabhadevi.For which I received this msg

"Your account opening application is received on 05 Oct and will be processed in 6 working days.."

After this money was promptly deducted- I gave all the proofs my adhar card, voter id employment proof, present address proof etc .But still my account hasn't been created and its been more than 2 months...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Account debited

 shalini0209 on Nov 26, 2016
Sir,

I Shalini Srivasta Informing you that I have withdrawn cash from my account using my Allahabad Bank VISA card on 26/11/2016.Time:1047, ATM ID:SW022002, TXN Code:8087 At Marathalli Bangalore location where cash was not dispensed but my account balance debited from my account.

Kindly return my debited money in my account immediatly.

Regards,
Shalini...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Executive complaint

 DheerajChauhan on Nov 24, 2016
Hi,

This is dheeraj chauhan, want to make a complaint against one of your executives (telling name as mohit) called me today (24 nov 2016) around 04:50 pm from 9350291403.

He asked me to go for indusind life time free credit card. on deniying for that, he forced me to tell him the reason why i don't want to go for it. after few seconds he started talking in very rude manner and used very abusive language. you can yourself check recording of call made on my mobile number - xxxxxx2255 from 9350291403

Please take an appropriate action against him (other...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Loan/ no due certificate

 Manish200830 on Nov 23, 2016
Sir, I Manish Chauhan, Employee of bank of India, availed a vehicle loan in 2007. Now the loan is repaid fully but your Rajkot office refused me to give no due certificate and told.me we don't have your records it might be misplaced so you give us one stamp paper and all.i want to know how can an official tell me to bring stamp paper for no due certificate when it's misplaced by him and not by me.even i didn't get it before.i hope you will contact me on 09979948730 and take necessary action for that.else I don't have any options but to go for ombudsman....
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Bank looted my 10000 as banking charges without informing me

 Vishal pillai on Nov 21, 2016
Respected Sir

I have raised a complaint regarding Bank has deducted 10000 with out informing a customer But your Chembur branch Employee have not given me any details regarding the same till date so kindly look into this matter as soon as possible so in can recover my 10000 rs from my account cause the only amount is left for me to manage my college fees
My account details (1000029833813), and when ever i visit the branch they dont even give proper response and in chembur branch they do exchange of black money with high purity customer as i was at bank by evening 5:00 pm...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Credit card bill

 sandtyag@gmail.com on Nov 18, 2016
I submitted complaint vide reference number is 45180945 and this has been at nodal and even after a week there has been no response.

Absolutely pathetic if this is the service level of nodal team. The bill seems to have issues and I have requested an explanation however they are least bothered.

My mail sent is as below:

Dear Ms.Meghna/Ms.Anita,

I hold credit card number 4412858146750000 of your bank. I have an O/s of Rs. 2 Lac and I need to have clarity in terms of the invoice generated.

I called up your customer care on...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Change new payment problem

 Digvijay Parihar on Nov 17, 2016
Apki jalore branck bank me mera a/c h ...RBI ke guide line ke anusar har bank me aap payment change kar sakte h...par apki bank me mere dwara jaane par muje ye kaha gya ki hum change nahi karenge ...hamare paas payment nahi h...muje 4000/- chanhiye the...par unhone change nahi kiye ...par cheque se kar sakte h...change nahi...muje jarurat hone par ..muje payment nahi nhi diya gaya...
dt.17.11.2016
time: 3pm...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Ridiculous experience from indusind kandivali (w) branch

 bhavin jhaveri on Nov 16, 2016
To,
Indusind bank

Sub : - ridiculous experience from indusind kandivali (w) branch

I bhavin b. jhaveri having multiple accounts (7 accounts family & current account) with your bank kandivali (w) branch. there are 2 queues ie. for bankers and non - bankers for cash exchange, cash deposit and cash withdrawal. i am standing there for 1 1/2hr and in that it came to my notice that indusind kandivali (w) branch are allowing their friends and relatives as a 1st preference. when i was standing in line, the person came after me and finished her transaction within few...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — 2 wheeler loan

 reddyksrikanth on Nov 15, 2016
Guys,

I purchased active through indusind loan. I bought vehicle on jan 25th while in cibil my score was updated as "delayed payments" in feb 2016 with "30 days" status. What the hell is that? I paid advance emi as requested any my details were submitted to cibil showing 30 days overdue in feb 2016. How can it be 30 days overdue when i paid a advance emi and my bank had enough balance incase for any cheque clerance? Please rectify this in 30 days else i will have to give a written compliant on the same as it effected by cibil score.

Loan account number: ahj09370h
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Relationship manager

 Krishanmurti on Nov 15, 2016
Dear sirs,

I, sharma krishan murti, am a savings bank a/c (150000110123) holder of your bank since jan 2014.. after the departure of amol kakade in dec 15, your bank has not appointed assigned any relationship manager to me. i am 77 years old and find that no attention is paid to our banking needs.

Can you do something to improve this state of affairs?

Thanks & regards,

Km sharma...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Settlement and last month salary and arrears pending regards

 sethu32 on Nov 14, 2016
Dear sir,
Past i am working in indusind bank at 5 years in karapakkam chennai.
I have 80 days leave balance but leave not provided and every sunday and holiday cumpulsary working day in my office. One day i am take leave and directly not informed to teamleader. He told to me dont work .i will locked your user id go and sit.
Unfortunately i am not continoue my job in that office i am resigned my job 23 Aug 2016.
Still my manager blocked my PF amount and last month salary and arriear amount and settlement amount every thing blocked
I am send request mail to manager...
Complaint comments  Read comments Complaint category Employees

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Indusind bank - waive off pre closure charges for my personal loan as quoted while applying loan
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Bank looted my money
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Complaint about the behaviour of one of your executives

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