Respected Mr. K.V. Kamat,
I got a call from your office saying that I will get only 60% of the money. Let me warn you once again, that I will not pay a single penny of ICICI Lomabard cashless health insurance.
I am repeating again that I was cheated by your officials who said that Hinduja hospital accepts the cashless card and when I went there to admit my mother they denied the same. Her policy no. 4034/FPP/04029547/00/000 as well as other policies of my sister, wife and myself should be stopped with immidiate effect. This has happened because of the intention of cheating the public on the part of your xecutives and to sell more health insurance policies.
I will also have to charge the bill of 5 Lacks incured by me towards the hospitalisation of my mother from your company. But if you forcefully deduct even a single rupee from my credit card account and do not refund my 100% money I will have to take stern legal as well as criminal action against your company.
The executive who sold me the policy was Mr.Ali and his cell no. is +[protected] who is now not ready to pick up my cell and answer me properly as now the policy has been sold. This is the kind of customer relations and support you guys maintain with your prime customers (I have the ICICI paltinum card).
I hope you will take this e-mail positively and dont throw out Mr. Ali from his job. That is not my intention. My intention here is to bring to your notice what all frauds are happeneing and that your customers should get justice.
Also a suggestion here is to kindly publish the ceo's and directors email id's in public communication tools like news papers, magazine, etc. so that we can directly contact you guys and that you are aware of what all rubbish is happeneing in your company.
Kindly reply me with my total refund and apaology letter ASAP.
[Kamath.[protected]@icicibank.com, Kamath.[protected]@icicibank.com, Vohra.[protected]@icicibank.com, Chandrashekhar.[protected]@icicibank.com, Jigar.[protected]@icicibank.com, Umang.[protected]@icicibank.com, Guruprasad.[protected]@icicibank.com]
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