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ICICI Lombard — A case of cheating.
Hi,This is a complain regarding the malfunctioning of present in the system of ICICI lombard and the major inconvenience I faced. I bought the ICICI two wheeler policy on 08/10/2007.
the details of the policy is written below
certified cum policy No. 3005/[protected]/B/[protected]
period of insurance 08/10/2007 to 07/10/2008
Insured Name: Dheeraj Ameta
Insured Address : 149-sec-30, Gurgaon - 122001
Registration Number Place : HR-26-AD-7250
Make: BAJAJ
Mfg Yr: 2006
Chassis: 15824
Engine No. 92160
The mode of payment was cash. I have the receipt and the hard copy of the policy.
The policy expired on 07/10/2008 and I went to the local ICICI lombard office, Gurgaon. The entry for the policy is missing in the system which is a shameful thing. Instead of renewing the existing policy, they asked me to buy a new one. I have two serious issues with this matter.
1. Why should I buy a new policy If a go to renew the existing policy with in 7 working days of the expiry date?
2. How come the entry of the poilicy is not present in the system? If I would have gone through a situation in which I have to claim it, they could have simply rejected the claim.
I called to their customer care, logged a complain regarding the whole matter. From last 20 days I keep calling them, they do not response.
I am okie if ICICI Lombard renews my policy on the regular discounted rate (because the policy is already existing without filing any claim), or I want the whole premium of previous year for which they did not have entry in the system.
I have account with ICICIbank, the account type is 3 in one saving account form Bangalore Branach Commissariat Road
Today means[protected] @ 10.40 AM) I got a call from ICICI bank from Hyderabad the number is[protected]. Whose name is Satish he told me i[censored]r not login to ineternet banking ur passward will be deactivated. It will happen what he said or its a cheating call. How I come to know its geniune call. To whom I complaint regarding
Thanks & Regards
Shaik
Today means[protected] @ 10.40 AM) I got a call from ICICI bank from Hyderabad the number is[protected]. Whose name is Satish he told me i[censored]r not login to ineternet banking ur passward will be deactivated. It will happen what he said or its a cheating call. How I come to know its geniune call. To whom I complaint regarding
Thanks & Regards
Shaik
I am also facing the same problem. This is just ridiculous. How can a policy missing from their system?
claim not pass name samarth jadhav submit 16april2014
NAME:SAMARTH MAHENDRA JADHAV > HEALTH ID:ILGIC/NTU/00/[protected]/S > POLICY NO:4444/89088346/00/00073%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
Whom should i compalint about it? please let me know on my email address.
thanks and regards.
nareshv