[Resolved] IDBI Bank — Poor Customer Service

anupallab

from Kolkata, West Bengal

Address:

South 24 Parganas, West Bengal

I have closed my loan account (# [protected]) and given all the required due amount on 19-Apr-10. But I didn't get back my all submitted documents so far. Only few original copies have been returned back, but all other documents have not yet returned. I have requested bank's customer care multiple times, but didn't get any fruitful solutions from them.These documents are very much urgent to me. I have to return back all these documents to the promoter, otherwise he will not return back my money which is huge amount.

I am a customer of IDBI's branch : 44 Shakespear Sarani, Kolkata - 700017

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Cybrtkservz

from Gajuwaka, Andhra Pradesh

I am holding a current A/C at IDBI, Charminar Branch. I would like to bring to the notice of other consumers that IDBI is very poor in giving service to the consumer. I had experienced this with one of the executive MD. Mustafa Ali. Just sugary words and fooling consumers. On approaching the branch you get the same. And on calling the consumer grievance center you get buttered with more care.
Since two months I have been complaining for activation of Net Banking but till date no response just dates.
I request DC to bring this issue to the notice of other consumers in Hyderabad specially so that no one else gets cheated.

Cybertech Enterprises.
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