[Resolved]  IDBI Bank — Phishing / Fraud Internet Banking

Address:

Pune, Maharashtra

Hello Sir/ Madam,

My IDBI Bank a/c details were used for the fraud internet shopping.
The shopping was done on bestylish.com website.
The bank sent the transaction unique key on the wrong mobile no. that was initially in their database and the bank has also accepted this mistake but there is no action from their end to refund my money back.

The transaction details are as follows :

Date Payee id Payee name Payment amt Bill ref. info
[protected] [protected] AVENUES INDIA PVT. LTD- INR 16,573.000 CCA11LAKR738
(TRAVEL PORTAL)

[protected] [protected] AVENUES INDIA PVT. LTD- INR 9,400.000 CCA11LAKR749
(TRAVEL PORTAL)

My bank account details are :

Name : Madhumita Baviskar
Account No. : [protected]
Account type : Savings (but opened on behalf of Raisoni Group for salary)
Bank : IDBI
Branch : Sitabuldi, Nagpur

My work location : Raisoni, Pune

I have lodged the complaint in the bank and have deactivated my internet banking moreover I have lodged a complaint in Lonikand Police Station, near Pune.
I have also sent a copy of FIR to the bank officials in Nagpur, but there is still no reply from their end.

I sincerely request you to log my complaint and take some strict action against it. Looking towards a positive response from your side.


Regards,

Madhumita Baviskar