[Resolved]  Idea 3 G Net Setter — DEACTIVATION

Address:Chhattisgarh

I MET WITH MY ILLFATE WHEN I OPTED THE IDEA 03 G NET SETTER AND IDEA SIM CARD (MOBILE [protected]) AND GOT IT CHARGED FOR ONE MONTH. FOR 10 DAYS IT WORKED BUT THEREAFTER IT CEASED ITS FUNCTIONING THE REASON TOLD TO ME THE ID ADDRESS PROOF WERE NOT LODGED BY RAIPUR OFFICE OF IDEA. I AGAIN SUBMITTED THE PAPERS AND MAILED THEIR COPIES TO THE CUSTOMER CARE BUT NO ATTENTION HAS BEEN PAID. THE CONNECTION IS NOT RESTORED. THERE IS NO BODY TO HEAR THE COMPLAINT.
Was this information helpful?
No (0)
Yes (0)
Aug 29, 2016
Complaint marked as Resolved 
Verified Support
Apr 20, 2012
Idea Cellular Customer Care's response
Dear Sir,

We regret to inform that we are unable to refund the main account balance. Further, we would request you to kindly resubmit the new set of fresh documents nearest My Idea for further course of action.

Regards,
Ideacellular
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information