[Resolved]  Idea 3g — UNUSED DATA ELAPSED BEFORE EXPIRY DATE

Address:

Rewari, Haryana

I AM USING PREPAID DATACARD 3G/872 MOBILE NUMBER[protected].I HAVE GOT MY FIRST RECHARGE FOR Rs.500/- ON 18-7-11 & THEREFORE I HAVE GOT 5GB DATA TO BE USED TILL 16-8-11.I HAVE USED ONLY 2100MB TILL TODAY[protected]I HAVE CONTACTED IDEA CUSTOMER CARE FOR KNOWING WHETHER I CAN USE SMS FACILITIES FOR MY DATACARD & CUSTOMER CARE EXECUTIVE ADVISED ME TO RECHARGE WITH RS.103/- FOR SMS FACILITIES & I HAVE RECHARGED THE SAME BUT SURPRISINGLY I HAVE FOUND THAT MY BALANCE DATA OF 2900 MB HAS BEEN CONVERTED INTO 200MB.
I REQUEST YOU TO MAKE AN INQUIRY IN THIS REGARD SO THAT I CAN GET BACK MY 2900 MB DATA LEFT IN MY ACCOUNT WHICH HAS BEEN LAPSED & MAKE IT CLEAR FOR IDEA 3G USERS.
I’LL BE OBLIGED.