[Resolved] Idea Cellular — ISD Calling

Pratikpandey

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

At the time of purchase the card, idea store people not told me about deposit for ISD call, i asked them is there any deposit they told me no its free,
now i want to call to international network so they are telling me to deposit the money, i called to customer care & i spoke to miss Rajni, she not given me complete information & put my call on hold, So i want ISD calling without any deposit & i don't want miss rajni in idea customer care services. if this will no happend i am going to fire a complain on Court, &

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Aug 13, 2020

Complaint marked as Resolved

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Comments

mukesh shahi

from Kolkata, West Bengal

Idea — ISD CALLING

I Mukesh Shahi, mobile no.[protected] have a problem in my sim card. Following are the numbers on which calls are made through my number and the bill is charged on it.
They all are ISD calls.
Date Time
1. +[protected] 9/9/09 2:48 am
2. +[protected] ‘’ 2:55am

I want to know the how the calls are made through my number by any other person on these numbers from any other mobile phone. So I want all the details on it like
How these calls are made, location of these numbers and all the related details.
Action on it on urgent basis asap.i m a student i cant afford this sir so please.

Thanks & regards

MUKESH SHAHI
R-11/209
RAJ NAGAR ,GHAZIABAD

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Regards,
Idea Cellular