Idea Cellular — INVALUABLE CUSTOMER CARE FEEDBACK ON MY COMPLAINT

Address:North 24 Parganas, West Bengal

Today(02/12/2011) Idea Cellular has been reduced Rs.20 from my number([protected]) at 9:15am for GPRS services. They said, that was charged for content downloading from a pay per site but I do not go to a pay per site, I only surfed a free site more thant 3 minutes which should be charged from my GPRS account. This is their fault but they have not a mind on this. I also make a call to the wb nodal officer but he also said the same and blame me for this. They have not a mind on customer sayings.
So, I requested to the higher authority to make a review on this matter and take a action to rufund my account balance.
Thank you,
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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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