[Resolved]  Idea Cellular — Conversion to Prepaid Connection

Hi,

I have faced problems with my postpaid number [protected] from the very beginning. I was promised [protected] but was given [protected] due as the promised number was allocated to an influential person. Then I had some billing issues and some incorrect charges were levied on this number and it took me months to get the problem resolved after which I stopped using the number altogether. I again received a small bill against this number even though the number is not in use for atleast the last 1 and a half years and the sim is wrapped in a piece of paper. After calling the customer care and also writing mails the meagre amount was reversed.
The problem now is that Idea people demand Rs.1000.00 as premium charges along with the sim card fee and other charges to convert this number into prepaid. Some Bharti called me from Idea after I wrote a few mails and also approached their showroom at Jail Road and after arguing for a long time promised to forward the matter to a higher level and arrange a callback at the earliest but later I found a mail in my inbox wherein she has mentioned that I have to pay the Premium as per our telephonic conversation!
Please look into the matter and try to resolve it at the earliest.

Thanks,
Gaurav Tandon
[protected]