[Resolved]  Idea Cellular — idea subscription of masti pack without any information

idea subscription of masti pack without any information[protected]

dear sir/madam,
the idea has deducted my money from my balance without any information, and they practiced this twice a time, i think it's the general practice of idea cellular. i m very tired of their behavior.my idea mobile no. is [protected]
Now presently they deducted my money by activating the MASTI PACK without any information and this pack charges is Rs.-1/= per day.they send me a sms for information after activating the pack and deduct the money.please help me in overcoming my problem and getting my money back, , i will be very thankfull to you
thankyou,
yours faithfully,
mahima mansinghka
(address--c-101, G.F, dayanand colony, lajpat nagar 4, new delhi 110024)
(phone[protected], , mobile--[protected])
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i am also facing the same problem..
i also facing this problem
Same with me
i am also facing the same problem
Dear Sir,



Thank you for your Poorest Customer Care, I have tried, 1 hour from the morning. But each time the message came that “Our Customer Care executives are busy and cut the phone”. We are not able to contact to your Customer Care executive and if they are busy you should keep the customer on hold and take the call whenever your Busy Customer care executive will free.

Then what is the use of customer care, if customer is not able to speak to the company rep. ?



Anyway, you have deducted my Rs. 10 + Rs.10 two times (11th Oct. 09 at 4.03 & 12th Oct. 09 at 9.52) without any reason for Some Musti Pack. I have not pick / press and request for any such type of pack. ( I am 50 years old person and do not now what is masti pack )

This pack is impose without my consent

This is open disobey of the TRAI Orders. You are requested to Deactivate this pack immediately and reverse the money.




With Regards

Hardiya Ram
[protected]
same with me...
Just dial 4444
then press 4
then press 9
Talk to customer care about your problem
they'll give you refernce no. through msg & masti pack will be deactivate within 4 days. I have done the same.
idea subscription of masti pack without any information
idea subscription of masti pack without any information[protected]

dear sir/madam,
the idea has deducted my money from my balance without any information, and they practiced this twice a time, i think it's the general practice of idea cellular. i m very tired of their behavior.my idea mobile no. is [protected]
Now presently they deducted my money by activating the MASTI PACK without any information and this pack charges is Rs.-1/= per day.they send me a sms for information after activating the pack and deduct the money.please help me in overcoming my problem and getting my money back, , i will be very thankfull to you
thankyou,
yours faithfullY
SIRAJUDDIN
(address--B-506/21 RAJIV NAGAR SHRI RAM COLONY DELHI-94)
(phone[protected], , mobile--[protected])
they deducted 10 rupees from my account without any information.

please help me

my no. is [protected]

Ideacellular — 10 Year old no.Deactivated

Dear Sir,

I was 10 Year old Customer of Idea cellular. My 10 Year old Mobile no. is [protected]. Its M.P. Idea cellular No. Its a prepaid life time no. I was in Rooming in delhi for 2 month. I had started forwading in my M.P. to Delhi Moblie no. then after 2 month i back in M.P. then i m trying use my M.P. No. [protected] my Mobile sim is deactivated. then i have called idea customer care M.P. head Office Indore Land line no. [protected] they not give proper responce.

Please help and activate my mobile no. [protected].

Thanks With Regards
Anant Jain
Mobile No. [protected]
This happened with me twice.The worst thing is that we can't get our money back.I am opting for vodaphone instead.
Is there any way out to get our money back...?
what happen sir what is the masti pack why are you deducted money without any information what is this who is responsibble all this happens
dear sir/madam,
the idea has deducted my money from my balance without any information, and they practiced this twice a time, i think it's the general practice of idea cellular. i m very tired of their behavior.my idea mobile no. is [protected] Now presently they deducted my money by activating the MASTI PACK without any information and this pack charges is Rs.-10/= 7 days.they send me a sms for information after activating the pack and deduct the money.please help me in overcoming my problem and getting my money back, Please deactivate MASTI PACK service. i will be very thankfull to you
thankyou,
Your Faithfully,
Prakash Mane
[protected]
dear sir/madam,
the idea has deducted my money from my balance without any information. Now they deducted my money by activating the MASTI PACK without any information and this pack charges is Rs.-10/ 7 days.they send me a sms for information after activating the pack. please help me in Deactivating this masti pack and getting my money back, Please deactivate MASTI PACK service. i will be very thankfull to you
thankyou,

my mobile no. is [protected]
Your Faithfully,
Amey Rane
hey even m suffering frm d same thing!

somhow it got subscribed to idea sms masti...
now how to deactivate it!????

whn i try to call!!! det talk abt deactivating oder offers n not dis!!! :(
pease dactlvate my idea masti pack



[protected]
I am also facing the same problem. These are activating some services into my number and charging rs 5 per day for it. I didn't even get a message for any subscription of such services.
i want cancel my masti pack
dear sir/madam,
the idea has deducted my money from my balance without any information, and they practiced this twice a time, i think it's the general practice of idea cellular. i m very tired of their behavior.my idea mobile no. is [protected]
Now presently they deducted my money by activating the MASTI PACK without any information and this pack charges is Rs.-1/= per day.they send me a sms for information after activating the pack and deduct the money.please help me in overcoming my problem and getting my money back, , i will be very thankfull to you
thankyou,
yours faithfullY
sudhir Pawar
(address-at post kendur tal shirur dist pune 412403)
(phone[protected], mobile- [protected])
Dear Sir,



Thank you for your Poorest Customer Care, I have tried, 1 hour from the morning. But each time the message came that “Our Customer Care executives are busy and cut the phone”. We are not able to contact to your Customer Care executive and if they are busy you should keep the customer on hold and take the call whenever your Busy Customer care executive will free.

Then what is the use of customer care, if customer is not able to speak to the company rep. ?



Anyway, you have deducted my Rs. 10 + Rs.10 two times (11th Oct. 09 at 4.03 & 12th Oct. 09 at 9.52) without any reason for Some Musti Pack. I have not pick / press and request for any such type of pack. ( I am 50 years old person and do not now what is masti pack )

This pack is impose without my consent

This is open disobey of the TRAI Orders. You are requested to Deactivate this pack immediately and reverse the money.




With Regards

sudhir pawar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information