Idea Cellular — charging Rs 6.40/m for std call

i am usumg idea sim ([protected]).When i am calling back to a STD landline no.from which i got incomming call ,they were charging Rs6.40/m.MY std tarif is 50 p/m .For this compliant i called to customer care no 1234 and to 198 and gone to My idea shorum also.when i am going to 1234 they will direct me to call 198.If i call to 198 they tell me to call 1234.By doing this i got to complient no which is[protected] &[protected].they were tell inhg that " i am dialing 00 infront of std no",But i am not dialling 00 .i am just redialling the incomming no from my mobile which is staring from +91.

I suspect this problem started from 20 th jan 2010.Uptill now more than 100 rs they diducted from me.I kindly request to investicate the matter.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information