[Resolved]  Idea Cellular — No activation of DND service on Mobile even on Submission of Request Multiple times

Address:Jhunjhunu, Rajasthan

I have submitted requests to IDEA Cellular via Customer care and SMS for activating the DND-Service which is a Right for any consumer, many a times. Having asked for activation of this service, twice via SMS and twice through Customer Care representatives, I was assured of the service within 24 hours each time.
However I still receive CALLS and TEXT SMS from IDEA regarding schemes and plans and services - indicating the careless and no-value-to-customers attitude of IDEA Cellular.
This is highly annoying and I am personally in no intention of continuing with IDEA, neither would I recommend it to anyone.
Until then, Please take heed to my request and do the appropriate at the earliest!
Was this information helpful?
No (0)
Yes (0)
Aug 29, 2016
Complaint marked as Resolved 
Verified Support
May 15, 2012
Idea Cellular Customer Care's response
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC210646 in the subject.

Regards,
Idea Cellular
Complaint comments 

Comments

my cellphone no is :[protected]*

Idea Cellular — multiple time barred services

servise are barred by idea cellular while give valid id proof again and again. when we submitted the Id proof my no is start and after some days barred again.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information