[Resolved]  Idea Cellular — why idea cellular cut my 12 Rs/- without provide any services

i use idea celluar prepaid sim card seen last 5 year. today i click on idea power and lost 12 Rs/- from my balance without any alert message. i lost 12 Rs/- i dont get any ringtone, wallpapaer or any other profite so i dont understand why they cut 12 Rs/- from my balance. only i click on idea power & they cut 12 /-Rs. this is not fair. i call tow time in idea chargeble customer care but dont get proper reason for cut my balance. they say "i[censored] click on idea power then idea cut your balance." what is this? this is not a valid reason of cut balance. idea have to give me answer why thay cut 12 Rs/- when we click on idea power. this is cheeting. i think there are many customer lost there balance by this cheeting. atleast company should one be one option for customer like "active idea power" or "inactive idea power". because most of customer dont know about idea power clickble charge. i deside to stop more recharge with idea sim card if they dont give me proper answer for this.