[Resolved]  Idea Cellular — Non paying money back or giving talk time

I had recharged online by my Net banking of State Bank of India to Mobile no. [protected] of Idea Cellular on[protected] for Rs.145 two times i.e. Rs.290.00 ( one on non success, I repeated again). Both times they showed screen that my payment transfer is successful but recharge is not successful and they will reverse back the money into my account within 8 days followed by call from customer care that amount will be transferred within 2 days.

After expiry of time, I contact customer care/service centre shops but till date, I had not recd my money back
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Aug 14, 2020
Complaint marked as Resolved 
Jun 16, 2014
8010487512's response
Dear sir/Mam Mera mobile number [protected] hai.jisme1855 kuchh paisa balence tha .[protected] ko raat 11:59pm mai idea ne attomatic 3g actinate kar liya Rs 655 deduct kar liya jab mai customer care bat kiya to wo balence refund karne se mana kar rahe hai . Mai bahut Request kiya phir bhi wo balence nahi refund kar rahe hai.aap log batao ab mai kya karu?
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