[Resolved]  Idea Cellular — Interruption of facility

Dear Sir,

I am using a idea cellular mobile phone connection.
2 weeks back I got a SMS from the opertor says that monthly bill is due. So, I paid the same at the nearest idea celular outlet on 23rd August 2008 and got receipt for the payment.
However, I got another SMS yesterday, 1st September 2008 says that my monthly bill is still not paid and thus they are going to disconnect the facility. I have given them all the payment details and asked them not to do interrupt the facility.
But this morning i found that my outgoing call facility is barred. so I called up the customer care center and complainted about it. They replied to me that they could restore the facility only tomorrow.
Why should i suffer for their mistakes.
What action i can take against them?

Regards
Anoop SP
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Aug 14, 2020
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