Dear Team,
This is Iqbal Ansari from Bilaspur chhattishgarh,i have a idea number [protected].
I have a received a call(24/04/2012 at 11.15.am) from[protected] who told me she is speaking from idea cutomer care,
she told me about trial package of idea talkies call on 51010,that is 200minutes free,after that you can subscribe if you wish,
then i eager to know what is the idea talkies,i just dialed 51010 for free package of 200 min and listen just 45 second.
After 15 min i received a msg from idea that "Thank you we have received your req for service imitst and it is being processed"
After that my balance has been deducted from RS30.
I would like to tell you,that lady was convinced me in wrong way or she delivered wrong msg to cutomer.
After that i complained to customer care but they were not ready to take my complain.
Dear team pls check your recorded msg as mentioned above or conversation between me and lady.
Kindly request you to solve my problem as soon as possible.
Regards,
Iqbal Ansari Was this information helpful? |
The Idea is cheating people by sending SMS e.g. VCRADIO pack activated free for 7 days. To deactive send SMS to No....... And if you failed to send SMS then another SMS will appear stating "Thank you for activating VCRADIO pack for Rs. 7 & validity 7 days." This is only one small example. Earlier many occasion the Idea deducted amount from my spouse mobile and after lodging complaint the same has been credited later on.
Through this site I want to remind Idea Cellular to restrain from deduct amount from prepaid mobile without verbal consent from the customer.
Now I want Rs. 7/- deducted from Mobile No. [protected] on 11.01.2011 to be refunded immediately and if any further deductions are made without consent (not just sending SMS ) then I will compel to lodge complaint to TRAI for take necessary action against the service provider.