[Resolved]  Idea Cellular — Did not receive balance amount

Address:Surat, Gujarat

Honourable Consumer court, I had made a recharge of INR 15 to my idea cell no [protected] yesterday i.e on 19/8/2013 at around 5:30 PM through an agent.But I did not receive any message of receival of balance or recharge amount. When I enquired in the Idea customer care they repeatedly gave false answers and kept saying that the system is down. How can India's no 1 Internet service provider's system will be done for 24 hours. sir,please help me to get my refund of INR 15 back to my account. Best Regards, Jaffer Contact no [protected]
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Complaint marked as Resolved 
Idea cellular has given back my main balance.Idea cellular is a very good company.I recommend idea cellular to all moblie users.
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Dear Jaffer,

We wish to inform you that the recharge benefit of Rs.15/- has been updated for your Idea number, For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Idea Cellular

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