Idea Cellular Gujarat — Main Prepaid balance cut

Idea — balance cut

im lossing my balance wen i recharge everyday...to my number:([protected])
plz delete my services(like job alerts,,jokes,...etc..) even wen im calling to customer care not receiving at(jst commentry is cmg) i think idea is not provinding good services for custormers..as i experienced daily life

Idea Cellular — Prepaid balance

My balance is getting deducted for every sms, though i have a gang connection and the connection details state that we get 300 sms every day after deduction of 2rs. But my 40 rs. have been deducted and sms is being charged at 1rs per sms.
I tried to call the customer care department but they are charging money for the calls and are deducing the balance and are not picking up the phone call.

When i tried to call them using another number they immediately picked up the phone call.

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention your token ID 205IC323976.

Regards,
Idea Cellular