[Resolved]  Idea Cellular — Mobile number not disconnected

Address:

Hyderabad, Andhra Pradesh

Dear Sir,

I had paid my total bill for the idea cellular in the month of May and sent a letter for the same for disconnection. But i still get bills for the same and the bill includes only the monthly rental which can be seen from the bill. There are no call charges made. Inspite of sending so many mails and letters , i still keep getting calls from collection people asking me to pay the bill.. they say that i am liable to pay the rental as they have not received the disconnection letter..

I am totally harassed by IDEA CELLULAR SERVICE PROVIDER. how can they expect me to pay the bill which i havent used too.. its a mistake on there part that they have not disconnected the line. They can easily reverse the charges as its only the monthly rental and nothing else. But still they keep harassing us want us to pay the bill..