[Resolved]  Idea Cellular — Idea the Looters

Address:Delhi

Respected Sir,
I have an mobile postpaid connection Mob. [protected] from Idea cellular my average monthly usage for years has not ever gone beyond Rs. 1000 but I know companies like Idea are always upto mischief to increase the average customer usage that is by hook or crook. I have received my monthly bill for the month of Mar-Apr 2012 as a whopping Rs. 2700 which is almost five times my average monthly usage. The reason for that, Idea THE CHEATERS would argue that is because of my gprs usage, if my gprs usage had been 1 GB my bill would not have been so large but my usage was 1.6 GB that is 0.6 GB greater than 1 GB but is it right on the part of this company to ask for almost Rs 2000 for 0.6 GB but that is because they work on such strategies to loot customers and anybody can understand that if 1GB costs me Rs. 50 than why is the 0.6 GB so expensive and then I can’t even argue with the company that my usage was not 1.6 GB because they are KING here and we are mere poor human who do not even have any proof to prove their point. Idea knows that if a person is using his mobile phone number for 1 GB then some day he might even use his phone for more usage in some month as that person won’t change his mobile phone number for more usage and than Idea Cellular is going to exploit that person like they want to exploit me in this case. If I am using Idea cellular regularly and if Idea suddenly increases it’s calling rates to 100 times at midnight and I had to make important calls I would have no choice but to use Idea. This clearly is exploitation of customers. How does theses companies get so much of courage to loot customers in day light, because they know that no action would be taken against them by the higher authorities.
Lastly I can only make a request to the authorities that they take action against Idea Cellular and see to it that they charge me appropriately. I know my voice would be much weaker in comparison to THE GREAT IDEA CELLULAR but I still feel we too have some rights in our country atleast to express ourself and that is what I am doing hope to get some result.
Thanks for Reading
Vikram Singh Nagar
S/o Kartar Singh Nagar
H. No. 184, Village Khichripur,
Delhi -91
Mob. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2016
Complaint marked as Resolved 
Verified Support
Apr 23, 2012
Idea Cellular Customer Care's response
Dear Sir,

We wish to inform you that your complaint for Excess charging related issue has initiated with us; under reference number[protected] and you shall hear on the same till.28th April 2012.

Regards,
Ideacellular
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information