[Resolved]  Idea Cellular — INCOMING &OUTGOING CALLS STOPPED

Address:

Andhra Pradesh

I WENT TO YOUR CUSTOMER CARE OFFICE AT HYDERABADON 23/06/2012 AND PRODUCED KYC(PAN CARD,REGISTRATION CERTIFICATE ISSUED BY RTA) DOCUMENTS.I HAVE AGAIN VISITED ON 25/06/2012 FOR REACTIVATION OF THE SIM([protected] OWNING SINCE 2007),GOT ACTIVATED BY 12.29PM ,CONFIRMED BY THE PERSONNEL OF THE OFFICE MR.VENKATESH VIDE PHONE NO[protected] AT 12.29PM .BUT ALL OF SUDDEN INCOMMING/OUT GOING CALLS STOPPED.I HAVE APPROACHED THE OFFICE AGAIN ON TODAY AT 4.55PM AND CAME TO KNOW THAT THEKYC SUBMITTED BY ME REJECTED.SO CALLED THE AADHAR WHICH GOVT IS DISTRIBUTING RATION AND OTHER CONSUMER ITEMS HAS NO VALUE IN THE TELECOM FIELD.THEY ARE NOT READY TO PART THE REJECTED DOCUMENTS.RESPONSIBILITY CASTS ON THE STAFF PERSONNEL TO HANDOVER THE REJECTED KYC OF THE CUSTOMER .THERE ARE SO MANY CUSTOMERS LIKE ME ARE PENALISED TO PRODUCE THE DOCUMENTS AGAIN AND AGAIN .ONE THING IS THAT NO PUNISHMENTS ARE AWARDED FOR BLOKING/STOPPING CALLS .IT IS SHAME ON THE PART OF THE IDEA CELLUAR INSPITE OF MY REPEATED COMPALINTS ARE NOT AWAKENED.I AM BORN IN INDIA AND CITIZEN HOLDING RESPONSIBILITY POSITION NOT FROM ANY OTHER COUNTRY.HOPE MISCREANTS ARE CREATING USE OF YOUR OFFICE WITHOUT PROOF.YOUR CAN WELL ENQUIRE EVERYTHING AT ANY POINT OF TIME.

WITH REGARDS
SM JEELANI
1-2-215/A/2,FLAT NO.2,DOMALGUDA HYD-29