Idea Cellular Ltd. — Activating subscription by cheating

Address:

Chennai, Tamil Nadu

Hello Sir/Madam,

My No. [protected] using IDEA Sim.

I am a B.Tech Working. I know what call comes & sms comes.. I didn't followed any call instructions and not replied any sms. But Two times already they activated some plans without my knowledge and deducted amount from my balance..After I contacted customer care they just deactivated I lost money.

Again this month Idea provider activated two plans named "amazing fact plan, and livearti plans without my request. Today I contacted customer care they said because my request they activated..Then I asked all details how it activated but they said system has some problem unfortunately these plans activated to my mobile number and action taken like "deactivate and credit the amount to ur balance". I asked how long will it take to add to my account. they said in 45mins.

I was waited more than 3 hrs..nothing happened, again contacted they again 45mins. Please suggest me how to avoid these cheating.

Thank you