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Idea Cellular Ltd. - Blackberry Services

 
3 Reviews
User
  k.Raja.k on Sep 17, 2012
I have recently moved to Idea! I activated Blackberry Services on my Phone.
An ammount of 399 rupees was charged to activate blackberry services.
After repeated calls the Customer service informed that the service has been activated.
But it was not working atmall in my mobile.
I contacted the customer service again and they asked me to call 1800 270 1234.
But that number has a continuous busy tone. I am tired of this service.
Complaint comments 2 Comments     Updated:
Resolve this Complaint  

Comments

N Jan 4, 2011 by
User
Vinayaksueidea Idea Cellular Ltd.  - New Delhi, East Delhi, Delhi, India
 
It is been one month since I have purchased my Blackberry.
And BBM(Blackberry services) have not been activated on my phone.
I have subscribed near about 10 times on toll free numbers-12345,198,53500,,,,etc..And still it is not activated.
Now,they are saying that BBM services are not there in prepaid connection which I am using..




SUE IDEA....................................!
N Sep 22, 2012 by
User
ideacellular.cc01  
 
Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC283819 in the subject.

Regards,
Idea Cellular

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    Idea Cellular Ltd. - Blackberry Services