[Resolved]  Idea Cellular Ltd. — Is this Idea Mobile Recharging logic acceptable?

I recently recharged my Idea mobile phone in Kerala with Rs.200 and got a talk time of Rs.106.32 only. I talked with Idea Customer Care and their recharging logic is in this way.

The talk time given for recharging with Rs.100.00 is Rs.88.66. (Tax 9.34, Administration charge Rs 2.00).
Where as the recharging of Rs.200.00 gives you a talk time of Rs.106.32 only (Tax 18.68, Administration charge Rs.75.00!!!)

You can check their plans from their website: www.ideacellular.com (Choose Prepaid Plans in Kerala)

As of 06 Oct 2009: http://www.ideacellular.com/IDEA.portal/ShowBinary/BEA%20Repository/idea/Circles...



Is this Idea Mobile Recharging logic acceptable?

So be careful while you recharge your mobile phone.

Regards
Joseph K.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information