[Resolved] Idea Cellular Ltd. — Duplicate Sim not activate

SARTAJ191

from Mumbai, Maharashtra

Address:

Meerut, Uttar Pradesh

I Request for My Duplacate SIM for Mobile No.[protected], on 8-Sep'13. But It is not swaped till yet I also marked a mail on ccare.[protected]@idea.adityabirla.com on 11-Sep'13, but they did not also give any responce. then I again went to Idea Distributer He Charged me Rs.150 instead of 25 and gave another sim Card Which was also not activated till yet. I am calling to distributer but he is not take it seriosly & saying Call to Customercare Request to you Please ask idea to swap my SIM as earlier & ask to Distributer for extra Charges of Rs.125 for named quick Service. Distributer Name: Vakeel Telicom Distributer Address : Village Asilpur District Meerut Coctact No. [protected] Sanjay Kumar Village Jatt mujheda Muzaffarnagar [protected] Alt No. [protected]/[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

SARTAJ191

from Mumbai, Maharashtra

Very Pathatic Service of Idea & Distributers

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your request for SIM exchange has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

SARTAJ191

from Mumbai, Maharashtra

Sir,
As discussed with you I went to distributer for take my refund amount of rs 125. He denied to refund the and said" I didn't receive any call from idea and I took actual amount of duplicate sim
request to you please instruct him to refund the same