[Resolved]  Idea Cellular Ltd. — Idea IZ-CMS authorized charges

Address:Pune, Maharashtra

My name is Nupur Patel and my no is[protected] and I am very disappointed in idea and it's services. Without my knowledge and doing absolutely nothing I have been charged 30 rupees for apalya on 04/10/2013, then for fun n entertainment from symbiotic on 06/10/2013, and now today 08/10/2013 for fun Zone from symbiotic. None of these services I ever signed up for and now everytime I recharge they slash off 30 rupees for these unbelievable services. I called idea customer service said I need to deactivate the but he'll there is no record of these when I try to deactivate vast services by calling 12345 so how in hells name cannot I stop these completely. My hard earned money is getting waisted and stolen from idea and it's affiliates without my consent or knowledge absolutely mind boggling. I need my 90 rupees to be credited back to my no... Immediately.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for VAS has already been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

Your complaint for deduction has been resolved and we would like to confirm that the charges applied to you are correct as per the download content assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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