[Resolved] Idea Cellular Ltd. — Not Recharged

AasthaSingh27

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

I have done recharge at no [protected](idea)amount rs 444.00 on 12 March 2012 but recharge not happened till today.But still my money not returned to my icic account.So please take necessary action against the complain.Please recharge it or refund my amount as soon as soon possible.This has happened not this time, previously also i had the same issues with recharge but again its happening that i have to made this complaint.Please help me out in this situation.

My transaction details :

Payment History - View Details
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Customer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 444.00
Date of Payment 12/03/2012
Debit Account [protected]
Payment Status Success
Payment Remarks

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Sep 6, 2016

Complaint marked as Resolved

Verified Support

Mar 21, 2012

Idea Cellular Customer Care's response Dear Sir,

We regret to inform you that we are unable to find your recharge, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards recharge of your number on our E-mail ID.care.[protected]@idea.adityabirla.com. for further course of action.

Regards,
Ideacellular