[Resolved] Idea Cellular Ltd Postpaid — Bill Plan Change without taking information from Customer

pankaj mahawar

Address:

Pune, Maharashtra

Dear Sir/ Mam,
I was using a postpaid connection ([protected]) of Idea Cellular in Pune Maharashtra since last 1.5 years. Idea cellular has change my tariff plan without conforming me.

Due to that I have paid Rs 803 extra.

SMS Charges = 0 Rs 15 Feb 2012 As per the old plan
SMS Charges = 220.5 Rs 15 Mar 2012 As per the New plan
SMS Charges = 227 Rs 15 Apr 2012 As per the New plan
SMS Charges = 356 Rs 15-May-2012 As per the New plan

Kindly take necessary action against Idea Operator.

Regards

Pankaj Mahawar

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Aug 30, 2016

Complaint marked as Resolved

Verified Support

May 29, 2012

Idea Cellular Customer Care's response Dear Sir,

We wish to inform you that the SMS charges of T-830 plan has been revised as per company policy. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular