Idea Cellular Ltd / Prepaid Mobile Cellulars — no response from customer care | |||
i am a customer of idea cellular ltd , i just wand an enquirer about my connection but the customer care executives response not well, they disconnected call with out my permission , i call 3 times in 458 and 2 times in 198 complement help desk ,they respondent not well ,they didn't give correct clarification of my questions, they avoid me and disconnected my call without my permission , 458 customer care number will be charging 50ps /every 3sec, this charges will be deducted from my account in 3 times, this time customer care executive respond not will , please check it and clarifying the problem from customer care executive side , please check this complaint and solve this problem and give a good customer service it not a compliant it's request from all customers please........... solve the problem Was this information helpful? | |||
 3 Comments | |||
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i am also suffering from same sort of problem & i am also highly dissatisfied from the idea services, help desk & their packs & other services. i feel cheated
Idea Cellular Ltd — No response from the Company side
Dear Sir/ MAdam,I had purchased the DATA Card from IDea Out Let from Bhairavnath Road, MAninagar , Ahmedanad from Shivalaya Communications.
They had assured me for the good services of he broadbend connections, after using the same i did not got any of the services as they had said to me , i had called again & agan but no body had responded & they said that call to the companies toll free no. that to i had called to the company but the companies executives are saying that talk to the persons from where you had purchased the products.
Now please say me what to do further....................
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Prepaid — no response from the customer helpdesk
My msg was being charged 1Re/msg though i have 150 msg free per day... I tried calling the customer care from 6AM but no response. This is really a ridiculous thing.All other customer care services starts from morning 6am... I expect the same kind of privilaged service here too.
Am very much dissatisfied with your service