[Resolved]  Idea Cellular Ltd. — Service / Theft / deceit / corruption

Address:Pune, Maharashtra

Please assist with this matter. Idea is refusing to accept my calls and on my visits to the branch where all my dealings have been taking place, I get shunted out the door. I have submitted documents 5 times to this same Idea store and it continuously gets corrupted by the store staff leading to the number being placed on hold ([protected]). Last week documents were once again submitted and checked to be correct, but the number has still not been activated. I have a balance of around INR400 on that card and IDEA is offering no assistance with getting the matter resolved. Please contact me on [protected] ASAP to resolve this matter. All my dealings have been with the IDEA store in North Main rd, Koregoan Park. My biggest problem is that so many copies of my documents are in the possession of Idea that can lead to at least 4 other numbers to be added to my details without my consent. They are also refusing to return my original documents in the current situation if no resolve is reached.
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Aug 13, 2020
Complaint marked as Resolved 
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