[Resolved]  Idea Cellular Ltd. — Regarding new sim activation

Address:Pune, Maharashtra

I have purchased a new sim on 23/04/12 and did the first recharge of FCR 348 as per the person from IDEA who was available at the store in sai mobile,phursungi. He told me this card will get activate within 2 days but still not been activated I have submitted all the required documents on that particular day. Every day they keep me on saying it will get activated today but their is no output. This sim is not working , I am not able to do any topups on it, nor able to use 3g services.Please Suggest me what should I do.
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Aug 26, 2016
Complaint marked as Resolved 
Verified Support
May 12, 2012
Idea Cellular Customer Care's response
Dear Sir,

We regret to inform you that the services for your Idea number has been suspended due to incomplete documents received. Thus we request you to kindly contact to your nearest My Idea and submit the new set of fresh documents.

Regards,
Idea Cellular
Complaint comments 

Comments

Dharamvir Mobile Shop — Sim No Activate

Dear Sir

Plz My complaint note activate new sim, I am purchase a new sim pay 250/- Only & Document submit, but note activate mis

Idea — new sim not activated

i have purchase a new postpaid number before 1 week but still that not activate
i have call so many time to idea sale department and activation team but no feedback
please provide me the solution

thanks
manish sharma

contact number - [protected]
My new number is [protected] on which i did FCR 348 FOR 3G activation & submitted Licence and photograph as the documents suggested by the Idea Employee at the store on 23/04/12
Network problem please cheek
Kaliachak, Malda

Hi, I brought new idea sim([protected])with activated zero balance.

I first recharged with Rs 10 voucher. Amount credited in my account.

Next recharge I am trying from Idea online recharge but not working, I tried with Rs 52, 31, 20, 14, 176 etc.
But unable to recharge.

3G is not showing new sim. I sent 3G activation message but no response. Please sort out my problem.

Raju
My new mob.number is [protected] and sim no .[protected])on which i did FOR activation & submitted id proof and photograph as the documents suggested by the Idea Employee at the store on 13/12/12, and today is date 19/12/12 but till now it is not activated .so please kindly request for the activated my idea number.
sir, same problem, purchased new card (CARD MOB. NO.:[protected] SIM NO:[protected]))before three days, but not activated yet,

DEALER SAYS, card installation has done, documents are ok, wait for a day !!!

why it happens !!!please clear the matter, i believe idea has best network, but, card activation not done after 4 days !!!...what to do,

Please help, i still believe the idea best !!!
ajzar Ali mondal baliadanga aruli gangna pur nadia westbangal sim no:[protected] mobile no;[protected]
very bad customer care
I have purchased a prepaid SIM mdn no [protected] today having paid Rs.100/- at Idea Cellular Showroom at Brodipet 14th line, Guntur. I was told by the showroom executives that my SIM will be activated by 4.30 pm and upon activation I will get 56 MB data free. I even got a message that i have to contact 59059 for activation.
Neither I am getting any incoming nor outgoing calls. As I was unable to contact customer care from my SIM, called from another idea no to understand that my SIM will be activated post first/second recharge. Pl advise further
I have bought a new idea prepaid Sim...it has been activated yesterday, but I'm unable to make a recharge

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